Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,738 Reviews)
Rating breakdown 2,738 reviews
5 Stars
2,052
4 Stars
366
3 Stars
130
2 Stars
72
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Easy to use
on January 24, 2024
Posted by: Robyn
from Knoxville, TN
Not complicated to set up for the first time or to use everyday.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Excellent with so many channels
on January 24, 2024
Posted by: Jeremy
from NYC
I have been using Roku products for years and never had an issue until a little over a month ago with a new device I had bought. I contacted Roku and they replaced it with a new device which has not given me any issues. I love Roku and the fact that it can turn any old TV into a smart TV, and even if your TV is a smart TV, you get additional free channels. I would definitely recommend their products
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great features. Easy to use
on January 24, 2024
Posted by: Doug7879
from Cleveland, Ohio
My favorite streaming device. Love how easy it is to use and how smooth it works
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
XMAS ROKU GIFT
on January 24, 2024
Posted by: ORION SLED 24in HDTV
from San Jose, CA
MY Pastor and her husband asked me what I wanted for Christmas this year and I had been without TV in my apartment for six months, So I told them I would like the "ROKU Express 4K+"😁and I have not stopped watching it except to sleep.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Fantastic streaming device
on January 23, 2024
Posted by: Mawcul
from Bonita Springs, Florida
I have purchased Roku streaming devices for years and with each new iteration of Roku the function just gets better and better. I now have two wireless units that perform flawlessly and exceed my expectations.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Bad just doesnt work
on January 23, 2024
Posted by: Dan k
from Utah
Remote is the worst I've ever seen the app itself stops working buttons don't work you have to turn everything off by removing the batteries and then putting them back in turning it off and then it'll work again but the worst thing is the remote the side buttons are horrible
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 25, 2024
Hello Dan! Help has arrived! If you're having trouble with your Roku remote, try these steps: First, reset your Roku remote. If your remote has a pairing button, press and hold it on the back for 20 seconds. If your remote doesn't have a pairing button, press and hold the Back and Home buttons for 20 seconds. Then, restart your Roku device, replace or recharge the batteries, and try to re-pair your voice remote to your streaming device. For detailed instructions, you can refer to this FAQ article at https://support.roku.com/article/21303049528855. Additionally, you can also use our Roku remote app for voice control, quick searches, launching apps, and more. Just in case you are still facing difficulty. Please contact our support team for further assessment on this matter at http://support.roku.com/contactus to get in touch with our skilled support representatives. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Thank you!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
Great solution to easy streaming
on January 23, 2024
Posted by: Carl
from California
Simple solution to streaming for beginners without cable
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Good but could use improvement
on January 23, 2024
Posted by: JoAnnG
from Dallas TX
It takes a long time to get going and connected and watching. There are SO many steps to get to the channel or show you want. The remote must be aimed exactly right or it will not respond. I like that there are many volume levels.
I would recommend this to a friend!
Written by a customer while visiting roku.com