Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,738 Reviews)
Rating breakdown 2,738 reviews
5 Stars
2,052
4 Stars
366
3 Stars
130
2 Stars
72
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
I ha e 3 units they are working great
on April 2, 2024
Posted by: Livingroom
from Antioch, il
Working great for the price paid I wish they had a cat 5 connection
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on April 2, 2024
Posted by: h evans
from Illinois
This was the third Roku that I bought I really like it easy to run easy to manage
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
We have 4 and absolutely 💯 it!!
on April 1, 2024
Posted by: Anonymous
from Spokane, Wa
We have Roqu in every room, don't know what we did without it....really enjoy all the programming and features!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Not what I expected
on April 1, 2024
Posted by: Dave1991
from Redondo Beach, CA
Sometimes I have to re-initiate the WIFI connection . Sometimes it just locks up,
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, July 16, 2024
Hi Dave, we appreciate you sharing your experience with us and we are here to help! Please try to improve your internet connection by restarting your Wi-Fi router or resetting the network connection on your Roku Device through the device-operated system. You can refer to this FAQ article for detailed instructions on how to do these steps: https://support.roku.com/article/208757008. Just in case you're asking for further assistance, contact support.roku.com/contactus to get in touch with our skilled support representatives. We always value your feedback on us, and looking forward to working with you.
We're always ready to help!
Roku Customer Advocate
We're always ready to help!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
New Roku remote
on March 26, 2024
Posted by: Kelly
from Texas
Very disappointed in these new remotes. They don’t work as well as the old ones. They go through batteries every other week which is not cheap by any means. Thinking of just going with a different brand.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, August 30, 2024
Hello! We understand you're having trouble with your Roku remote. Sometimes, Roku remotes can unpair from their devices due to power issues, Wi-Fi problems, or random glitches. First, check that your batteries are aligned correctly and there's no debris blocking the path. Try to restart your Roku device by going to Home > Settings > System > Power. If you don't see Power, go to System Restart. If you still facing the same issue. Please visit us online at http://support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Thank you!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
on March 5, 2024
Posted by: thomas weschler
from marina calif
it's better then direct tv and i am happy with roku , and i am putting on all the tv's in the house
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on March 1, 2024
Posted by: Jeffro67
from Aurora Illinois
Like the Roku Express 4k.
The remote control volume controls stopped working after a month
The remote control volume controls stopped working after a month
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use
on February 26, 2024
Posted by: Deece
from OS WA
Like the ease of setting it up. You have many channel options.
I would recommend this to a friend!
Written by a customer while visiting roku.com