Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
3
Good except for remote device
on April 8, 2024
Posted by: Greg
from LINCOLN, NE
Volume buttons need to be moved, always in the way and don't always work and getting worse.
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 16, 2024
Hi Greg, thanks for sharing your input! We appreciate you sharing your feedback and will be sure to pass your comments along to the product team. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
on April 8, 2024
Posted by: Jo Cothran
from Lakewood, CO
This was a gift and enjoy it very much! Recommend it to all.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Roku Voice Remote
on April 7, 2024
Posted by: Jenny T
from Louisville KY
Not a good explanation of how to use the remote. Especially the back button with the curved arrow.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Rokub4K
on April 5, 2024
Posted by: Chuck
from Fairmont WV
Have to do a factory reset every 2 to 3 days to keep the system operating. A real pain.
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 16, 2024
Hi Chuck, We're here to help! What issues do you see requiring you to reset the Roku device? You can follow these steps in our support article on how to reset your Roku: https://support.roku.com/article/208757008. If you need more assistance, contact Roku support. Your feedback is very important to us, and we're eager to assist. We hope you get back to streaming soon! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
2
To many issues with it
on April 3, 2024
Posted by: Marie
from Michigan
Bought last July and it is constantly having to be uploaded with info. It acts like it’s a new control yet the same one. We do not care for it
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 16, 2024
Hi Marie, We're always here to help. Have you contacted our customer support team? Please contact us directly at support.roku.com/contactus so that we can assist. Your feedback is important to us, and we're eager to help. Many thanks! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Dont order the wrong thing, Returns are impossible
on April 3, 2024
Posted by: Anonymous
from Kentucky
I ordered the wrong remote, after several unanswered emails to roku support I found out that return was not an option.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
I ha e 3 units they are working great
on April 2, 2024
Posted by: Livingroom
from Antioch, il
Working great for the price paid I wish they had a cat 5 connection
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on April 2, 2024
Posted by: h evans
from Illinois
This was the third Roku that I bought I really like it easy to run easy to manage
I would recommend this to a friend!
Written by a customer while visiting roku.com