Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
on May 23, 2024
Posted by: Mike P
from Kinnelon NJ
I purchased 2 Ruku’s which I really like.
Except one changed my HDMI setting and one
does not. Any suggestions ???
Mike P
Except one changed my HDMI setting and one
does not. Any suggestions ???
Mike P
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Roku
on May 23, 2024
Posted by: imhackney
from Apple Valley, CA
I bought this about a month and a half ago and as near as I can tell it does nothing new.
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 17, 2024
Hi imhackney, thanks for sharing. This sounds a bit unusual, and we would like to extend our assistance and learn more about your experience. Please visit us online at http://support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us.
We’re looking forward to doing business with you!
Roku Customer Advocate
We’re looking forward to doing business with you!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
Great unit except for twice in the last month.
on May 23, 2024
Posted by: Great box works well
from North Florida
Bought it and it works great. I have some off the wall tv brands that most box remotes don’t work with and it got both of them immediately so yay.
My only issue is that once it stopped working like it got all caught up in its software and I had to unplug it to make it budge.
And one other time I accidentally unplugged it while it was playing a movie and it was full day before I could get it to restart.
All in all for the price it’s great but that second time I was finding the box so I could return it when it started back up finally.
My only issue is that once it stopped working like it got all caught up in its software and I had to unplug it to make it budge.
And one other time I accidentally unplugged it while it was playing a movie and it was full day before I could get it to restart.
All in all for the price it’s great but that second time I was finding the box so I could return it when it started back up finally.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great design
on May 23, 2024
Posted by: Chuck44
from Kansas City
I like the easy installation and the compact design of the unit.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Very Hsppy with Purchase!
on May 23, 2024
Posted by: Darlene S
from Simpsonville SC
Have this product on both my TV’s.
Love it!
Easy to install and easy to operate.
Love it!
Easy to install and easy to operate.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Very Easy to Setup and Use
on May 23, 2024
Posted by: RLG77
from Urbandale, IA
I found the Roku to be very easy to install. I have several TVs and bought a Roku for a few of them. Each TV is a different make. The Roku was easy to install on each of them. And, the Roku is very easy to use. The Voice Command feature is really handy. It makes for quick access to the Apps that I have. I am very pleased.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love my Roku
on May 23, 2024
Posted by: Freda Dawana
from Oakland, ca
I bought it almost a year ago but finally hooked it up early this year.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Had to buy new to replace same model that failed
on May 23, 2024
Posted by: TDY1
from Dawsonville, GA
I had to buy a new Express 4K after my previous Express 4K for some reason over heated and quit working. Love the Roku products and onscreen interface etc. but upset my previous Express 4K failed before it should have.
I would recommend this to a friend!
Response from roku.comBy Roku Customer Advocate, July 16, 2024
Hello there, thanks for being a fan! We totally understand how excited you are to stream with your new Roku Express, and we apologize for the inconvenience. If you are receiving an on-screen error message indicating that your player is too warm, we invite you to visit: go.roku.com/tempcheck. If the issue still persists contact us directly at https://support.roku.com/contactus. to learn more about this issue.
We’re looking forward to doing business with you!
Roku Customer Advocate
We’re looking forward to doing business with you!
Roku Customer Advocate
Written by a customer while visiting roku.com