Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,738 Reviews)
Rating breakdown 2,738 reviews
5 Stars
2,052
4 Stars
366
3 Stars
130
2 Stars
72
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
the Remote controller
on June 1, 2024
Posted by: Charles
from Dallas, TX
The product is good and was simple to connect/install. I am still learning how to best use ROKU. The only thing I think should be changed is the "Home" button and "Back" buttons at the top on the remote should be reversed with the Home button on the left. When I want to click the "back" button, many times I have clicked the "Home" button which kicks me out and I have to re-enter the program I want.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
On the fence
on June 1, 2024
Posted by: CC65
from North Charleston, SC
The original remote never worked properly so I replaced it with another Roku remote that doesn't have the microphone on it so Voice is gone, unable to find the voice replacement remote without the purchase of a new Roku system. System works well but can't use the voice part of the system.
I would recommend this to a friend!
Response from roku.comBy Roku Customer Advocate, July 16, 2024
Hi there, thanks for sending us a review of your experience. We have good news! Our remotes are offered as stand-alone accessories. To choose the Roku remote with the voice feature, please refer to this link: https://www.roku.com/products/accessories. Need more help? You can contact the Roku support team for assistance. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
Great value for the money...
on June 1, 2024
Posted by: Jack
from Salem, AR
It takes away from my reading time.................
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
can be a pain
on June 1, 2024
Posted by: Lucien Campo
from Spring Hill, fl
this product works fine, it is the Roku TV I purchased that is a pain in the rear, it freezes up when I am watching in bed and I try everything to get it to turn off or restart and it does nothing but show a blank screen, then after 5 minutes of trying I stop and it comes back on the main screen after about another 10 minutes. The remote for the volume button has to be hit a dozen times or more to get it to lower or raise. I checked the battery so don't go there. The 5 Roku I have that attach to tv works fine but the tv ROKU sucks!!!!
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 18, 2024
Hi Lucien, thank you for sharing with us. Our Roku TV Remote is designed to work smoothly with your Roku TV model via IR or WiFi, depending on where your TV is located, try resetting it to improve communication with your Roku streaming device and save battery power. For detailed instructions, refer to this FAQ article: https://support.roku.com/article/21303049528855. Additionally, you can use our Roku remote app for voice control, quick searches, and app launches. To avoid freezing or Playback issues on your Roku TV, make sure it has the latest version. This will help you achieve optimal, bug-free performance with the latest features. To check, press Home>Setting>System> Software Update>Check Now to manually check for updates. We hope this will help. Your feedback is very important to us.
Happy streaming!
Roku Customer Advocate
Happy streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Roku Express 4K plus
on June 1, 2024
Posted by: Pinkie
from Minnesota
Picture is amazing quality, now I'd like to try these home cameras Roku is offering. Happy with my decision on the purchase I made!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great features!!
on June 1, 2024
Posted by: Neilvt
from Brandon, VT
Easy to set up. Takes a bit to get used to all of the features but it's awesome!!
Written by a customer while visiting roku.com
Customer Rating
4
Roku remote review
on June 1, 2024
Posted by: Dave
from Anna, Oh
Simple to use except for the volume control on the remote. Very difficult to change volume . I have 2 and both are the same. If the volume control wold work better it would be a great bu
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Should have done this sooner!
on June 1, 2024
Posted by: Pamkc1213
from U.P., Michigan
Very happy I purchased the Roku. There is so much to watch, for free!
I would recommend this to a friend!
Written by a customer while visiting roku.com