Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
4
Great value for the money...
on June 1, 2024
Posted by: Jack
from Salem, AR
It takes away from my reading time.................
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
can be a pain
on June 1, 2024
Posted by: Lucien Campo
from Spring Hill, fl
this product works fine, it is the Roku TV I purchased that is a pain in the rear, it freezes up when I am watching in bed and I try everything to get it to turn off or restart and it does nothing but show a blank screen, then after 5 minutes of trying I stop and it comes back on the main screen after about another 10 minutes. The remote for the volume button has to be hit a dozen times or more to get it to lower or raise. I checked the battery so don't go there. The 5 Roku I have that attach to tv works fine but the tv ROKU sucks!!!!
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 18, 2024
Hi Lucien, thank you for sharing with us. Our Roku TV Remote is designed to work smoothly with your Roku TV model via IR or WiFi, depending on where your TV is located, try resetting it to improve communication with your Roku streaming device and save battery power. For detailed instructions, refer to this FAQ article: https://support.roku.com/article/21303049528855. Additionally, you can use our Roku remote app for voice control, quick searches, and app launches. To avoid freezing or Playback issues on your Roku TV, make sure it has the latest version. This will help you achieve optimal, bug-free performance with the latest features. To check, press Home>Setting>System> Software Update>Check Now to manually check for updates. We hope this will help. Your feedback is very important to us.
Happy streaming!
Roku Customer Advocate
Happy streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Roku Express 4K plus
on June 1, 2024
Posted by: Pinkie
from Minnesota
Picture is amazing quality, now I'd like to try these home cameras Roku is offering. Happy with my decision on the purchase I made!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great features!!
on June 1, 2024
Posted by: Neilvt
from Brandon, VT
Easy to set up. Takes a bit to get used to all of the features but it's awesome!!
Written by a customer while visiting roku.com
Customer Rating
4
Roku remote review
on June 1, 2024
Posted by: Dave
from Anna, Oh
Simple to use except for the volume control on the remote. Very difficult to change volume . I have 2 and both are the same. If the volume control wold work better it would be a great bu
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Should have done this sooner!
on June 1, 2024
Posted by: Pamkc1213
from U.P., Michigan
Very happy I purchased the Roku. There is so much to watch, for free!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Good product
on May 31, 2024
Posted by: Marv
from Powell,TN
Very happy with the way Roku works. Easy to learn how to use.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
on May 31, 2024
Posted by: Bigtim537
from Arlington,Texas
The remote quit working on the 3rd week after purchasing
I would recommend this to a friend!
Response from roku.comBy Roku Customer Advocate, July 16, 2024
Hi there! We apologize for your experience. We want to help you fix the issue; please refer to this article: https://support.roku.com/article/208755708. If you currently have no remote that you can use, we recommend you download our Roku app, where you can easily control your Roku device with a convenient remote. It has everything you need to maintain your streaming, search with your voice, enjoy private listening, and quickly launch your most recent channels. Need more help? Contact us online at http://support.roku.com/contactus. We’re eager to assist you and look forward to your feedback. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com