Bought this for a property that I am taking care of long term and wanted some entertainment on the occasions that I stay the night. Setup was easy to do and only took a few minutes. The voice control is nice to use and makes it easy to change apps or look for specific shows.
My Roku device was doing great. I loved it but now it, for some reason only works sometimes the remote that come with it when I put batteries in it they only last for five minutes Max my remote gets stupid, hot and kills the batteries in literally five minutes I would like a new one.
I would recommend this to a friend!
Response from roku.comBy Roku Customer Advocate, July 16, 2024
Hi, brandon24, thanks for being a fan of Roku! Have you tried contacting Roku support? We advise you to contact us online at http://support.roku.com/contactus to connect with an agent who can assist. Your feedback is important to us, and we’re eager to help. Thank you! -Roku Customer Advocate
The product is good and was simple to connect/install. I am still learning how to best use ROKU. The only thing I think should be changed is the "Home" button and "Back" buttons at the top on the remote should be reversed with the Home button on the left. When I want to click the "back" button, many times I have clicked the "Home" button which kicks me out and I have to re-enter the program I want.
The original remote never worked properly so I replaced it with another Roku remote that doesn't have the microphone on it so Voice is gone, unable to find the voice replacement remote without the purchase of a new Roku system. System works well but can't use the voice part of the system.
I would recommend this to a friend!
Response from roku.comBy Roku Customer Advocate, July 16, 2024
Hi there, thanks for sending us a review of your experience. We have good news! Our remotes are offered as stand-alone accessories. To choose the Roku remote with the voice feature, please refer to this link: https://www.roku.com/products/accessories. Need more help? You can contact the Roku support team for assistance. Happy Streaming! Roku Customer Advocate