Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,738 Reviews)
Rating breakdown 2,738 reviews
5 Stars
2,052
4 Stars
366
3 Stars
130
2 Stars
72
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
2
Disappointed
on June 26, 2024
Posted by: Nells
I purchased this unit when my old Roku started to go bad and even though it's a modal step up it has problems my old Roku didn't plus the sound is terrible. I'm always resetting it. I should return it.
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, August 30, 2024
Hi Nells, thanks for sharing your experience. To improve sound quality, check your audio settings: Make sure that your Roku is configured for the correct audio output format. Go to Settings > Audio > Audio mode and select "Auto" or the appropriate format for your setup (e.g. HDMI, PCM, etc.). Also, ensure that your cables are properly connected and not damaged. Try swapping out the HDMI or other cables and see if that resolves the issue. Restart your device by going to Settings > System > System restart and select "Restart. For more issues you’re experiencing, feel free to contact us at https://support.roku.com/contactus for assistance.
We’re looking forward to your better experience.
Roku Customer Advocate
We’re looking forward to your better experience.
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Roku still a winner
on June 26, 2024
Posted by: MikeH
from Chicago, IL
All my TV's are either Roku TV's or have a streaming device attached. I recently purchased a portable TV that can run on batteries. It also has an HDMI port and USB for power. I didn't hesitate an ordered a new Roku express. I can now stream from my patio and deck. Works great.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Bad remote design
on June 26, 2024
Posted by: daves
from texas
Product does all it is supposed to do. No complaints about program streaming. I do have a complaint about the remote. The design is lacking. Who decided that the side of the remote was the best place for volume control? This should be on top with everything else.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Excellent
on June 26, 2024
Posted by: Pris
from Columbia, Mo
I get so many viewing options that I can’t decide on what to watch first.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on June 26, 2024
Posted by: Ve208
from Texas
I purchased Roku, and I have been very pleased with its performance, it's selection of programs.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Very good but can we get an Inputs button?
on June 26, 2024
Posted by: user654321
from Indianapolis, IN
Quick, responsive interface, lots of channels available. Would love adding a switch to change TV inputs, that would save me hauling out a separate remote. If it can be done now and I just don't know how, please let me know!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Really like it!
on June 26, 2024
Posted by: Lrh19
from Va
We really like it. Easy to use. Lots of apps and programming. Has Apps that weren’t on other streaming service. Really like the beach tv app with live feed. Love the simple remote. I would buy another one for another tv.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Finally can watch shows that I paid for
on June 26, 2024
Posted by: Kate
from New Jersey
I bought my television in 2017 so I think it is a smart tv but I couldn't get HBO Max on it even though I could get it on my computer. Then I ordered BRIT Box and couldn't get that either. NOW I have Roku and I can get everything - Love it!
I would recommend this to a friend!
Written by a customer while visiting roku.com