Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Love it
on June 26, 2024
Posted by: Amy55
from Tennessee
We have 3 roku's. Just bought the 3rd one for tv on screened in porch. Love roku.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
We love our new Roku device
on June 26, 2024
Posted by: LyndaLouise
from Las Vegas Nevada
We have Roku devices throughout our home. We love them
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on June 26, 2024
Posted by: Dave
from Louisiana
Very happy with my Roku. Super easy to set up. Fast and very good quality!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Nothing better outhere.
on June 26, 2024
Posted by: sweet57046
from South Carolina
We've had Roku boxes in out home for more than a few years. It had gotten time for upgrades. So far I've done two. Still have to to go. Will happen in the very near future. Amazed by the added things this one will do.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku 4k+
on June 26, 2024
Posted by: Tedder
from Minnesota
I purchased this awhile ago to upgrade from a lesser model. Totally satisfied!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on June 26, 2024
Posted by: Anonymous
from Tonganoxie Kansas
So far so good! It was hard to give up cable/satellite
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Disappointed
on June 26, 2024
Posted by: Nells
I purchased this unit when my old Roku started to go bad and even though it's a modal step up it has problems my old Roku didn't plus the sound is terrible. I'm always resetting it. I should return it.
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, August 30, 2024
Hi Nells, thanks for sharing your experience. To improve sound quality, check your audio settings: Make sure that your Roku is configured for the correct audio output format. Go to Settings > Audio > Audio mode and select "Auto" or the appropriate format for your setup (e.g. HDMI, PCM, etc.). Also, ensure that your cables are properly connected and not damaged. Try swapping out the HDMI or other cables and see if that resolves the issue. Restart your device by going to Settings > System > System restart and select "Restart. For more issues you’re experiencing, feel free to contact us at https://support.roku.com/contactus for assistance.
We’re looking forward to your better experience.
Roku Customer Advocate
We’re looking forward to your better experience.
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Roku still a winner
on June 26, 2024
Posted by: MikeH
from Chicago, IL
All my TV's are either Roku TV's or have a streaming device attached. I recently purchased a portable TV that can run on batteries. It also has an HDMI port and USB for power. I didn't hesitate an ordered a new Roku express. I can now stream from my patio and deck. Works great.
I would recommend this to a friend!
Written by a customer while visiting roku.com