Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
on June 28, 2024
Posted by: Weiner
from Ohio
Had an older roku...upgraded blag blah yadda yadda
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy setup
on June 28, 2024
Posted by: scclinda
My Roku has worked reliably and done just what I needed it to do.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great and simple
on June 28, 2024
Posted by: Ang71
from Picayune, MS
We have enjoyed our ROKU from day one!!! Best thing we ever did!!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Bought a Roku
on June 28, 2024
Posted by: JohnM74
from Louisiana
I bought the Roku for my camper since we don’t have a smart TV. It worked fine for us. My only drawback is I can’t access my Dish Anywhere on the Roku which is very disappointing. I can access it with an older Amazon Firestick so I will have to continue using the Firesrick to access my Dish. If I had known Roku couldn’t deliver my Dish Anywhere, I would not have purchased it. Having said all that what I can access on Roku is very good quality.
I would recommend this to a friend!
Response from roku.comBy Elmer, Roku Customer Advocate, October 22, 2024
Hi John, thank you for your continued support. We want to inform you that Dish Anywhere is no longer accessible on the Roku platform. We appreciate your understanding regarding this matter. If there is anything we can assist you with, please don't hesitate to reach out.
Thanks!
Roku Customer Advocate
Thanks!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
seniors streaming for the first tilme
on June 28, 2024
Posted by: kay 18
from Southern Illinois
We bought our first Roku stick when we were finally able to get internet fast enough for streaming. One of our TVs needed to have a stick to smarten it up and it worked beautifully. After a month or so, we decided to get another for our already smart tv . We appreciated the ease of use and all the free programing that it offers. We are over 70 and really don't like change, but this was certainly worth it. We may even get another stick for another set we use occasionally.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Battery eating Remote
on June 28, 2024
Posted by: Mark57
from Sellersburg, Indiana
I am not sure what is going on with these remotes, but they just continue to eat batteries at an alarming rate. I have paired them several times, as recommended, but it still does not matter. I believe that some of them are just bad design. I have replaced all but 2 of them among the 6 that we use. I am contemplating going to a different streaming device.
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, September 2, 2024
Hello there, thanks for sharing. We want to help. Roku remotes are designed to go the distance, but there are a few things that will drain a remote a bit faster, such as a congested Wi-Fi network and viewing lots of short-form content like YouTube. Also, try to power the device via a wall outlet to see if it will make any difference. By the way, we offer the Voice Remote Pro, a rechargeable remote with private listening, voice search, voice commands, two programmable shortcut buttons, and a lost remote finder, and you'll never repurchase a pack of batteries. As an alternative, you can use our Roku Mobile App. More information about it can be found at https://support.roku.com/article/217288467. You can also contact our support team at https://support.roku.com/contactus. We hope this helps! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Awesome channels
on June 28, 2024
Posted by: Laurie
from Ohio
I bought this to hook up my 2nd tv cause I love the features it has
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Still getting us to the Roku.
on June 27, 2024
Posted by: Shirley
from Holly Hill FL
So far we are happy. This new for us. Trying to get away from high cable bills.
I would recommend this to a friend!
Response from roku.comBy Roku Customer Advocate, July 31, 2024
Hi Shirley, thanks for being a fan of Roku! We’re grateful you are happy with the Roku platform and value your feedback. We want to help; there are ways to watch content for free. Here’s a helpful FAQ: https://support.roku.com/article/208756428.
In addition, here are the best-streaming alternatives to cable: https://www.roku.com/blog/cable-alternatives. Happy Streaming! Roku Customer advocate
In addition, here are the best-streaming alternatives to cable: https://www.roku.com/blog/cable-alternatives. Happy Streaming! Roku Customer advocate
Written by a customer while visiting roku.com