Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Review
on July 4, 2024
Posted by: Masterfuji
from Wisconsin
I like Roku because of the variety it offers. It's better than a satellite where they charge for channels I don't use/
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Good channels just alot to get there
on July 4, 2024
Posted by: Georgiaboy63
from Cartersville
Bought to replace cable but having to go from one channel to another to watch TV has become to be not worth it.
I would recommend this to a friend!
Response from roku.comBy Roku Customer Advocate, July 31, 2024
Hello, thank you for choosing Roku products. Did you know you can easily access your favorite channels by filtering your channel guide? To do this, open the Channel Options Menu, then go to Filter and choose from All channels, Recents, or Favorites. You can find more options to manage your channels at this link: https://support.roku.com/article/4420557730839. If you need assistance, please let us know at https://support.roku.com/contactus. We're always here to help.
We appreciate your feedback. Happy Streaming!
Roku Customer Advocate
We appreciate your feedback. Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
Easy set up with a few quirky features.
on July 4, 2024
Posted by: BarneyB
from Northern California
I start this by saying that this unit replaces a discontinued cable TV service that was the model of thoroughness and simplicity. I miss it dearly. I chose Roku because I have an existing Roku on a different television that I am accustomed to and enjoy. It is a 4200X with a lot of time and miles on it. Roku is easy to set up, which I appreciate. Unlike my older 4200, this one seems to glitch out occasionally, not showing the proper screen(s), or not responding to commands. The remote buttons are quite stiff and even a bit annoying. It is a bit hard to separate the Roku characteristics from the Direct TV Stream service that I access through it. Direct TV Stream is quite quirky and often annoying. I may switch to a different service, which is one of the great features about this Roku in that it is ready and able to access to many different service choices.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
New to me, better product
on July 4, 2024
Posted by: Willystew
from Wichita Ks
New to me, better product. Sound quality seem to have improve.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Local?
on July 4, 2024
Posted by: Nana
from Vancouver, WA.
This was a gift, but I miss local channels. Not all my favorites, but good programs.
I would recommend this to a friend!
Response from roku.comBy Roku Customer Advocate, July 31, 2024
Hey Nana, thank you for sharing your experience. Did you know that all Roku users can easily access over 100+ free local channels, including KHOU Houston, FOX25 Boston, and WSB Atlanta? Roku also offers eight local NBC news stations in major cities, such as NBC News New York and Los Angeles. You can find them on the Live TV tile on your Roku home screen. Additionally, channels like NewsON and Haystack News make it easier to watch live and local broadcasts. Simply add them to your home screen and input your Zip Code for relevant news, weather, and traffic updates from your favorite local stations. For more options to access your local channels, you can refer to this link at https://support.roku.com/article/115005469427. Let us know if you have other queries at https://support.roku.com/contactus. Your satisfaction is our priority.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Much faster
on July 4, 2024
Posted by: 1Volinalabama
from Alabama
Really happy so far. I would purchase again. Hello
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use and set-up
on July 4, 2024
Posted by: Dean
from Texas
So happy with this product. East to set up features
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Ditch the cable
on July 4, 2024
Posted by: Chris 570
from Pine grove Pennsylvania
Saved me $100 a month and it works amazing the only thing is I wish I would of just switch sooner but I was scared I wouldn't like it... well I love it roku is were it's at.
I would recommend this to a friend!
Written by a customer while visiting roku.com