Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Amazing!!
on July 11, 2024
Posted by: Mama Bear
from Chicago
I purchased this about 2-3 months ago and I love it! It is so much easier than my previous one especially with the power and volume because tbh I am terrible with always losing the tv Remote lol
The Roku remote broke and died . The lights are completely off and can’t reset even after changing batteries . Only lasted a week
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, October 22, 2024
Hi Lulu, thanks for taking a few moments to share your feedback with us. This does not sound like expected behavior and we'd like to help. Please visit us online at support.roku.com/contactus to get started chatting with a support agent. The team will work with you directly to troubleshoot the issues and they can determine if your device is eligible for a replacement. Happy Streaming! Roku Customer Advocate