Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,738 Reviews)
Rating breakdown 2,738 reviews
5 Stars
2,052
4 Stars
366
3 Stars
130
2 Stars
72
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
So much better than fire stick
on July 11, 2024
Posted by: Rose
from Washington state
we always had fire stick, but it kept losing wifi. so we got rid of all the fire sticks and went to Roku, it was the best thing we ever did. we are very happy with Roku
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
ME ENCANTA MI ROKU
on July 11, 2024
Posted by: sala
from carolina puerto rico
HACE MES Y MEDIO COMPRE MI ROKU HACIENDO MI ANTIGUO TV UNO INTELIGENTE. ME ENCANTA! PUEDO VER NETFLIX, YOU TUBE Y MUCHAS COSAS MAS. EXCELENTE. AMO A MI ROKU
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Like what we have so far, 1 Roku tv and 4 devices
on July 11, 2024
Posted by: MDWehrly
from Tallahassee Fl.
Everything is good with your product, enjoying the channels and the ease of the Roku
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great programs, easy setup.
on July 11, 2024
Posted by: William
from South Carolina
Easy to setup, completely satisfied. Wish I had purchased sooner.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Roku remote
on July 11, 2024
Posted by: Grammygsr
from Az
My remote constantly needs new batteries and the volume doesn’t always work without trying several times
I would recommend this to a friend!
Response from roku.comBy Elmer, Roku Customer Advocate, October 22, 2024
Hello there, help has arrived! To ensure proper communication between your Roku remote and streaming device, you can try resetting your remote, which will also help conserve battery power. First, ensure the batteries are correctly installed, and there are no obstructions in the path between the remote and the device. If your remote has a pairing button, press and hold it for 20 seconds. If it doesn't, press and hold the Back and Home buttons for 20 seconds instead. After that, restart your Roku device and replace or recharge the batteries. Then, attempt to repair your voice remote with the streaming device. For detailed instructions, please refer to this FAQ article: https://support.roku.com/article/21303049528855. You can also use our Roku remote app for voice control, quick searches, app launches, and more. If the issue persists, feel free to contact us directly at http://support.roku.com/contactus.
We're looking forward to getting you back streaming.
Roku Customer Advocate
We're looking forward to getting you back streaming.
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Good addition
on July 11, 2024
Posted by: M747
from Milwaukee
Bought this to add another cable tv tuner without getting a cable box. Used as a second tv in a room for sports programs. I couldn’t hook up another cable box in the room for the second tv. Works well with my Spectrum service. I know this is not the normal setup. Most just cut the cable. Downloaded Spectrum app and it works well.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love it
on July 11, 2024
Posted by: Donna Macri
from New Port Richey, Fl.
I have it a month now & only problem I have is Show freezes sometimes when I FF.. I have to leave show & go back in
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on July 11, 2024
Posted by: Anonymous
from Smithfield North Carolina
I bought this Hugo stick for my TV at 2 months ago and I'm very happy and satisfied with it and getting free TV and channels from Roku and I enjoy it very much me and my family
I would recommend this to a friend!
Written by a customer while visiting roku.com