Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Great features
on July 11, 2024
Posted by: Dennis
from Oklahoma
I purchased this product to use in my man cave and love it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great remote
on July 11, 2024
Posted by: Snake20
from Grayslake Illinois
It’s nice having the volume control on the side of the remote
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Good option for streaming TV
on July 11, 2024
Posted by: Rohn
from North Carolina
I have internet service with CATV, they talked me into APPLE TV. I have regretted it every day. this system is easier to use.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great channels
on July 11, 2024
Posted by: Rose
Love this will purchase for home in Canada and for my Mom
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Remote died after a week
on July 10, 2024
Posted by: Lulu27
from California
The Roku remote broke and died . The lights are completely off and can’t reset even after changing batteries . Only lasted a week
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, October 22, 2024
Hi Lulu, thanks for taking a few moments to share your feedback with us. This does not sound like expected behavior and we'd like to help.
Please visit us online at support.roku.com/contactus to get started chatting with a support agent. The team will work with you directly to troubleshoot the issues and they can determine if your device is eligible for a replacement.
Happy Streaming!
Roku Customer Advocate
Please visit us online at support.roku.com/contactus to get started chatting with a support agent. The team will work with you directly to troubleshoot the issues and they can determine if your device is eligible for a replacement.
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Easy to Use
on July 10, 2024
Posted by: ndixiez2
from Acworth, Georgia
I have been very happy with my purchase. Easy to set up and use!!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love Roku Hate firestick
on July 9, 2024
Posted by: Gypsy
from Illinois
Much more user friendly than anything else I've seen out there. And unlike apple who over Charges and under produces, roku is fairly priced and also still easy to use.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Haven't had a chance to ho thru it all and underst
on July 6, 2024
Posted by: Jackie
from Sandusky, ohio
Bought it a month or so ago,haven't really grap all in.
I would recommend this to a friend!
Response from roku.comBy Roku Customer Advocate, July 31, 2024
Hey Jackie, thanks for your feedback. This is not the experience we want our customers to have. We recommend visiting the following link to learn more about how to use your Roku device: https://support.roku.com/article/360063908513. For additional inquiries, please contact us at support.roku.com/contactus. We’re always happy to help. Thanks! Roku Customer Advocate
Written by a customer while visiting roku.com