Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,738 Reviews)
Rating breakdown 2,738 reviews
5 Stars
2,052
4 Stars
366
3 Stars
130
2 Stars
72
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
3
Good!
on July 17, 2024
Posted by: MMJ2014
from Indiana
I bought it amount a month ago. I am having issues with the control. I have changed batteries 3-4 times. If batteries get changed it works for about 2-3 days then it stops working. So I have been using the Roku app on my phone. I just need to get a new control or figure out what is going on with the control.
I would recommend this to a friend!
Response from roku.comBy Elmer, Roku Customer Advocate, October 4, 2024
Hello, help has arrived! You can try resetting your Roku remote to ensure efficient communication between your remote and Roku streaming device, which will save the battery's power. You can refer to this FAQ article for detailed instructions at https://support.roku.com/article/21303049528855. If the issue persists, please contact our support team for further assessment on this matter at http://support.roku.com/contactus to get in touch with our skilled support representatives. We always value your feedback on us.
We're always ready to help!
Roku Customer Advocate
We're always ready to help!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
on July 17, 2024
Posted by: Roku
from Mullins South Carolina
I bought 2 sets a couple of months ago and have really enjoyed them.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great features
on July 17, 2024
Posted by: Donna
from Northern Virginia
Love that it's so easy to access all my streaming apps!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Works well
on July 17, 2024
Posted by: Roger 1315
from Gibsonville, N.C.
Works pretty well. One issue with it, when I power it up, at times it says, Do you want to continue watching Spectrum TV, have to press home key can try again
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Live it lots of variety.
on July 17, 2024
Posted by: Judy
from Indiana
I have wanted one for some time,did not think my tv would support it
Written by a customer while visiting roku.com
Customer Rating
4
Search title.
on July 17, 2024
Posted by: Gregg
from Ohio
Should have a button where you can search channels like channel 2 channel 30 etc. without flipping through all the channels to find what you want
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on July 17, 2024
Posted by: Roku
from Fairview Hgts ILL 62208
Ease of use and setting up was great and love the features
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Remotes
on July 17, 2024
Posted by: Bear254
from Texas
Two of our remotes keep losing volume connection. I've checked batteries, reset and reprogram the remotes to the tv's. Both tv's we're having trouble with staying connected are Samsung smart tv's.
I would recommend this to a friend!
Response from roku.comBy Bernie, Roku Customer Advocate, November 8, 2024
Hi there, we're sorry to hear that you experienced this trouble, and we'd like to thank you for sharing it. We want to help, please get in touch with us at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we're eager to help.
Thank you!
Roku Customer Advocate
Thank you!
Roku Customer Advocate
Written by a customer while visiting roku.com