Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Easy to use!
on July 17, 2024
Posted by: tillie
from Rutland, VT
I purchased this Roku 4K+ to replace my much older model. I love the ease of use, and that I can speak into the remote and it will bring the show I ask for! No more struggling to find what I want. I love my Roku!
We purchased our first and vey happy, so we purchased another for another room. Both have "issues" with sound cutting out for maybe 2 seconds which is annoying but otherwise very satisfied. Reset both units, switched out HDMI cables but still have sound cutting out issues.
We have 2 of these remotes. They hold a charge for a long time. The functionality is way above average and the voice control is icing on the cake. Very happy with this purchase!
I purchased a Roku Ultra which is bundled with a rechargeable voice remote. The remote worked for 2 months and then would not hold a charge. It now needs to be plugged into a charger to function at all. I contacted support 3 times and spent 2+ hours trying to get it replaced. They asked me multiple times for my order info, address, etc. and said they would send me a email with shipping info but I still haven’t received it. Roku support is horrible and this remote is ridiculous.