Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
4
on July 17, 2024
Posted by: Rich45
from Quincy, IL
The volume and mute buttons on the side of the remote are too easy to touch when the top controls are used. I often raise or low volume or mute the sound.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on July 17, 2024
Posted by: Anonymous
from San Antonio, Tx
I'm happy that I purchased this product. It was worth the price for what I'm able to see.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Amazing device!
on July 17, 2024
Posted by: Duke
from Palm Springs, CA
Very very pleased I purchased the Roku Express. It is exceeding my expectations!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Flomarching
on July 17, 2024
Posted by: Walt
from Ligonier, Pa
I bought this for DCI and am very happy with it. I would like to see the camera point to a soloist when he is playing rather than scanning the field. This does not happen all the time but it does happen,
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Has problems
on July 17, 2024
Posted by: Marie
from Birmingham Al
I have 5 other Rokus on TVs around my home plus I bought each one of my married children (3 kids) one. No trouble ever. With this one I can’t use the voice command. I tried to pair it but it gets to the end an says not connected. Hard to press also.
I would recommend this to a friend!
Response from roku.comBy Bernie, Roku Customer Advocate, November 8, 2024
Hello, Marie. This sounds unusual, and we're here to help. Please be advised that Roku voice remotes have a voice button that allows users to issue voice commands to their Roku streaming device. The button has a microphone icon on newer remotes and a magnifying glass icon on older remotes. To use voice activation, you can press and hold the voice button, use the Speak command in a conversational tone at an average volume, and release the button. Check out this link to learn more about the voice remote: https://support.roku.com/article/208756908. If you need help, you can contact us at support.roku.com/contactus to connect with an agent who can assist.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Good quality
on July 17, 2024
Posted by: ECpink
from Michigan
This was a gift so we could get Bally Sports and watch the Detroit Tigers
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Good!
on July 17, 2024
Posted by: MMJ2014
from Indiana
I bought it amount a month ago. I am having issues with the control. I have changed batteries 3-4 times. If batteries get changed it works for about 2-3 days then it stops working. So I have been using the Roku app on my phone. I just need to get a new control or figure out what is going on with the control.
I would recommend this to a friend!
Response from roku.comBy Elmer, Roku Customer Advocate, October 4, 2024
Hello, help has arrived! You can try resetting your Roku remote to ensure efficient communication between your remote and Roku streaming device, which will save the battery's power. You can refer to this FAQ article for detailed instructions at https://support.roku.com/article/21303049528855. If the issue persists, please contact our support team for further assessment on this matter at http://support.roku.com/contactus to get in touch with our skilled support representatives. We always value your feedback on us.
We're always ready to help!
Roku Customer Advocate
We're always ready to help!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
on July 17, 2024
Posted by: Roku
from Mullins South Carolina
I bought 2 sets a couple of months ago and have really enjoyed them.
I would recommend this to a friend!
Written by a customer while visiting roku.com