I have to give it a big failure. This is the second Roku I have use with my Samsung Smart TV and both were not recognized by the TV within 2 weeks of connecting. I have had no luck in getting any tech help woth this problem.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, October 28, 2024
Hi Vicky, we appreciate you sharing this with us. Thank you for your feedback. If you encounter any challenges during the setup or activation process, please do not hesitate to contact us at support.roku.com. support.roku.com. Your feedback is essential to us and is crucial in shaping our products and services. We can't wait for you to start streaming! Roku Customer Advocate
I called 23 times trying to get a refund for my purchase and was put off and given the run around for 27 days by your company that answers your phone's in India or where ever it is located very unhappy with your service would not recommend
The only problem I encounter are that I would like the volume. and mute buttons on front instead of the edge . I constantly change volume or mute accidentally because of their position.