Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,738 Reviews)
Rating breakdown 2,738 reviews
5 Stars
2,052
4 Stars
366
3 Stars
130
2 Stars
72
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
3
Remote is not working properly
on July 20, 2024
Posted by: Living room
This is my fourth Roku unit, this one works as expected however the remote keeps running my sound bar up to max volume when trying to lower volume, which is irritating to say the least. I have stopped using the Roku remote for volume and using the TV remote instead. Otherwise, great picture (4K), and easy to use.
I would recommend this to a friend!
Response from roku.comBy Bernie, Roku Customer Advocate, November 8, 2024
Hello, there. We're sorry to hear that you're experiencing this issue, and we appreciate your patience regarding this matter. Verify that the HDMI cable is connected to the Roku and the TV. If you haven't used a particular HDMI port on the TV before, try a different one to see if that resolves the issue. Ensure the TV is set to the correct input source for your HDMI port.
Check the device's software version. You can restart the device by going to Settings > System > System restart. If you need help, you can contact our support team directly at support.roku.com/contactus so that we can assist. Happy Streaming! Roku Customer Advocate
Check the device's software version. You can restart the device by going to Settings > System > System restart. If you need help, you can contact our support team directly at support.roku.com/contactus so that we can assist. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
So easy
on July 20, 2024
Posted by: Anonymous
from North carolina
I love it...esp the talking. Easy to handle...love it..highly recomm r nd
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Good Product
on July 19, 2024
Posted by: Anonymous
from EDWARDS, MO
It works well for what I need it for. I am brand new to streaming and am still learning.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Plug and play
on July 19, 2024
Posted by: GardenSuiteMari
from Los Angeles, CA
I bought this unit for my AirBnB. With an HDMI cable I have a great picture monitor and with an optical cable, sound runs perfectly to an external bar. It's so easy to use and my guests can choose their own apps and utilize their own passwords to access their own media. It's perfect!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Better than I thought it would be
on July 19, 2024
Posted by: ROKU
from Florida
Very happy with this piece. No problems noted. Would recommend to friends
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
I love how I can use the voice talk to get to my
on July 19, 2024
Posted by: PRETTY PRODUCTION NETWORK
from California
Favorite shows very easily by just speaking into the remote very clever also when you’re typing in things as well on YouTube and other apps, we love you, Roku
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Simply the best.
on July 19, 2024
Posted by: Misteron
from Peachtree City, Georgia
I have purchased several Models of Roku over the Years and Hands down, Roku outperforms any other Brand. This Model is easy to set up and works without any Issues.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Good
on July 19, 2024
Posted by: Sudhir
from Orlando
We have had Roku before that gave us Live Local Channels But Not This One ??
I would recommend this to a friend!
Written by a customer while visiting roku.com