Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5 out of 5
4.5
(2,738 Reviews)
Open Ratings Snapshot
Rating breakdown 2,738 reviews
5 Stars
2,052
4 Stars
366
3 Stars
130
2 Stars
72
1 Star
118
87%of customers recommend this product. 
(
1,538 out of 1,768
)
Best Buy Privacy Policy
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5 out of 5
5
on July 26, 2024
Posted by: Tamr
from Middleton Tennessee
I love this roku first time using it and we fall more in love with it every day
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easily converts TV to Roku
on July 26, 2024
Posted by: LyleK
from Minnesota
Purchased so I could view premium channels on standard TV. Installation was very easy, just need Wifi connection and Roku is up and running.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great streaming TV
on July 26, 2024
Posted by: Lenorge
from North West Arizona
I run 3 Roku devices, and have done so for years. Thier customer service, and support
are first class.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy to use
on July 26, 2024
Posted by: Country living
from Lafayette, Al
I purchased about a month ago because has one and they said it was great. Well i must say they were right.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
president
on July 26, 2024
Posted by: veena gouri
from atlanta, ga
i like the product and have Roku in most of house, i have about 5 TVs including a projector, it has worked well so far
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy to Use
on July 26, 2024
Posted by: JBLK
from Washington, D.C.
I replaced our devious device and now everyone can use it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
Disappointed
on July 26, 2024
Posted by: Joedb54
from Boston area
Unit seemed to work fine for awhile and then just after warranty expired I started getting messages saying unplug usb cable from tv and use 110V power adapter. I did and continued having issues. Contacted support who told me I was out of warranty and they wouldn’t help. Too bad.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, November 5, 2024
Hi, Joe. Help is here! As a quick fix, we recommend using an adapter with a power output of 5 Volts and 1 Amp (1000 mA) or a regular phone charger adaptor and plugging it into a wall outlet. Connecting to a wall outlet ensures that your Roku streaming player doesn’t need to power up each time you turn on your TV. This means your player will be ready to use faster than if connected to the TV. For more information, please refer to this link: https://support.roku.com/article/217787747#section-2. If the issue persists, let us know at http://support.roku.com/contactus.
Thanks!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
This is the only way to go great product
on July 25, 2024
Posted by: MeLP
from Oklahoma
It’s way better then I expected won’t go back to dish in my camper
I would recommend this to a friend!
Written by a customer while visiting roku.com
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