Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
3
Roku
on July 27, 2024
Posted by: Terry
from St. Louis
We like the Roku, but we go thru batteries at least 2 to 3 times a month. And we have 5 Roku's. Wish they could fix this problem.
I would recommend this to a friend!
Response from roku.comBy Jessica, Roku Customer Advocate, September 30, 2024
Hello Terry, thanks for taking the time to share. Roku remotes are designed to go the distance, but there are a few things that will drain a remote a bit faster: Congested Wi-Fi network around the device or viewing lots of short-form content, like YouTube, where a streamer could go through a few hundred button presses in an hour. By the way, we offer the Voice Remote Pro, a rechargeable remote with private listening, voice search, and voice commands, two programmable shortcut buttons, and a lost remote finder. With it, you'll never buy a pack of batteries again. You can also use our Roku Mobile app. It's a free application for iOS and Android devices where you can't only launch channels, navigate the Roku interface, and search and issue commands with your voice, you can also share personal photos and videos on your TV, listen privately with your headphones, and more. More information about it can be found at https://support.roku.com/article/217288467. If the issue persists, contact us at https://support.roku.com/contactus for further assistance. Thanks again, and Happy Streaming! Roku Customer Advocate
I bought this recently and already have error message popping up on screen
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, September 30, 2024
Hi David, thanks for taking the time to share. What is the specific error code you are encountering? Please visit us online to contact our customer support team at support.roku.com/contactus so that we can assist. Your satisfaction is our priority. Thanks! Roku Customer Advocate
I live the Roku produ t EXCEPT that I keep having to buy new remotes. The volume control has gone out on three remotes so far. This feature needs to be fixed!
I now have 3 Roku's. One on the one in our living room and one on the TVs in our bedrooms! We receive the major TV channels over an antenna and the Roku allows us to watch other venues not broadcast over those stations. Also if I miss my daytime shows, I can watch them in the evening. Love Roku!