Customer reviews from roku.com
Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Average customer rating
4.5
(2,728 Reviews)
Rating breakdown 2,728 reviews
5 Stars
2,043
4 Stars
366
3 Stars
130
2 Stars
71
1 Star
118
87%of customers recommend this product.
(
1,538 out of
1,768)
Customer Reviews for Roku - Express 4K+ Streaming Player HDR with Voice Remote with TV Controls - Black
Customer Rating
5
Nice!
on September 7, 2024
Posted by: Our son
We bought this when we started streaming tv. Very good product, and no problem with
hooking it up.
hooking it up.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
ROKU***GREAT PRODUCT***
on September 5, 2024
Posted by: Mike B
from Winter Haven FL
We have had our Roku device fir several months now and enjoy it very much. A Spectrum tech support guy recommended it when I was having problems getting Spectrum TV app on my Amazon TV. I am OK figuring out tech stuff but not my wife. She picked right up on it and no problem navigating through it. She likes the variety of programs available. So I can highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Bed Frame Perfect
on September 3, 2024
Posted by: Ruth 210
from Los Angeles
I am very happy with all of my 🤩😍 Amazon products
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
just ok
on September 3, 2024
Posted by: Loretta
from oregon
The device disconnects from the remote on regular basis. what a pain. the last device I purchased the roku stick, last only a few months.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, October 1, 2024
Hey Loretta, thanks for taking the time to share. We’d be glad to assist you. This issue may lead to insufficient power supply to the device. Ensure that the video cable is securely connected to the back of your Roku. Additionally, try connecting it to a different HDMI port on your TV and adjust the input source accordingly. In some cases, the USB power provided by the TV is not sufficient to power the device that’s why consider connecting it to the wall outlet. If the issue persists, you can try to plug it into a different television to see if it makes any difference. If you need further assistance, you can contact us at https://support.roku.com/contactus. We hope this helps! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
I own a now defunct Roku device- it is a doorstop
on September 3, 2024
Posted by: Fed up
from Boston
I think it is criminal how Roku can sell devices that have a life of 3-5 years before Netflix/Roku decide to move on to new software etc that isn't compatible with current devices.
Our current roku streaming system is now officially LANDFILL per a Netflix change... it is ridiculously wasteful to create products to last this short amount of time. Disgusting.
Our current roku streaming system is now officially LANDFILL per a Netflix change... it is ridiculously wasteful to create products to last this short amount of time. Disgusting.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, October 3, 2024
Hi there, thank you for sharing your concerns. We truly value your feedback and want to express our understanding of your frustration.
Please note that channel providers, such as Netflix, make decisions about app support. They regularly update their apps to ensure performance and security improvements. We recommend reaching out to Netflix for further details on their app support for older devices. At Roku, we strive to create products that last. While it’s disappointing when older models are no longer compatible with the latest apps, the Roku 2 has served well for nearly ten years, and we hope to continue providing your household with great streaming experiences! Thanks to loyal customers like you, we can continue innovating and improving the streaming world.
As a tip, you can log into your Roku account at my.roku.com and click on Product Offers to explore exclusive deals on the latest models.
Thank you for your continued support, and Happy Streaming!
Roku Customer Advocate
Please note that channel providers, such as Netflix, make decisions about app support. They regularly update their apps to ensure performance and security improvements. We recommend reaching out to Netflix for further details on their app support for older devices. At Roku, we strive to create products that last. While it’s disappointing when older models are no longer compatible with the latest apps, the Roku 2 has served well for nearly ten years, and we hope to continue providing your household with great streaming experiences! Thanks to loyal customers like you, we can continue innovating and improving the streaming world.
As a tip, you can log into your Roku account at my.roku.com and click on Product Offers to explore exclusive deals on the latest models.
Thank you for your continued support, and Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Excellent product
on August 29, 2024
Posted by: Lorie
I have been using Tiki products for a few years now. I bout this one a few months ago. I love this one. The microphone feature makes things so much easier for me. Trying to type out what I'm searching for takes too much timw.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love my Roku
on August 24, 2024
Posted by: Bmack
from West Boylston ma
I now have 4 of these and love them. Easy to use, short learning curve.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on August 17, 2024
Posted by: Rucksr
from Texas
Very pleased. Great picture. Only downside is no way to record programs.
I would recommend this to a friend!
Written by a customer while visiting roku.com