Customer reviews from philips.com
Philips - 3000 Series Handheld Travel Steamer - Blue
Average customer rating
1.5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
1
0%of customers recommend this product.
(
0 out of
2)
Customer Reviews for Philips - 3000 Series Handheld Travel Steamer - Blue
Customer Rating
1
Spews rust all over my clothes after a few uses
on August 11, 2024
Posted by: Liz22
I was so excited when I found this steamer because it works so well! However, after only a few uses, the holes in the head are full of orange rust, and when it is on the rust spews onto my garments. Extremely disappointed at the poor functionality of this product, I have contacted Philips multiple times and no one seems to be able to help. I have had multiple steamers from other brands before and none of them had this issue. Very disappointed and frustrated.
No, I would not recommend this to a friend.
Response from philips.comBy The Philips Home Living Team, August 13, 2024
Hi Liz,
Thank you for sharing your experience. We're sorry to hear about your faulty steamer, and that customer support has not been so helpful thus far - we can imagine how disappointing this must be. We'd like to do our best to help you find a solution, so we urge you to get in touch again via social media on our Philips Home Living pages.
Hope to speak to you soon!
Kind regards,
The Philips Home Living Team
Thank you for sharing your experience. We're sorry to hear about your faulty steamer, and that customer support has not been so helpful thus far - we can imagine how disappointing this must be. We'd like to do our best to help you find a solution, so we urge you to get in touch again via social media on our Philips Home Living pages.
Hope to speak to you soon!
Kind regards,
The Philips Home Living Team
Written by a customer while visiting philips.com
