The coffee brewed in this Keurig is some of the best tasting Keurig coffee I've had. I love the options for size, and brew strength. However, there is one "feature" that is rather annoying - there is no way to disable the "sleep feature." While can set a range from 30 min up to 4 hours, the coffee maker goes to sleep overnight. My first cup of coffee takes 8-10 min because I have to wait for the machine to "wake up," heat up, and then brew. There should be an option to disable the sleep feature.
We bought this machine for our home so we could have an always-ready, plumbed coffee maker. While the machine seems to brew well, it’s never ready to go. Unless you’ve just made a cup within the last few minutes, you have to wake the machine by touching the screen—and then wait for it load its menu and warm the water (neither of which is done quickly). Only then can you brew your cup. So there’s always a lot of waiting for the ability to start your brew before you can walk away and let the machine do its thing. In this regard, the regular home units are much better. Those allow you to just press a button and walk away while the machine warms and brews. For as much money as this model costs, it should be at least as good as the cheaper ones.
No, I would not recommend this to a friend.
Response from commercial.keurig.comBy Keurig, Consumer Care, October 20, 2022
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We needed to replace a commercial (with water line) coffee maker. This was difficult to locate on the website, but once ordered it came quickly and works perfectly.