Enjoy the Functionality of Our New Coffee Maker! Having a plumbed coffee maker in the office is incredibly convenient—no more refilling water reservoirs. The only downside is that it can be a bit challenging to fit larger thermos cups under the dispenser, but overall, it’s a fantastic addition to our space!
I have a shore house in NJ, and during the summer we are blessed (?) to have lots of guests. We have this machine on our coffee bar in my home and it's been going strong for 4 years. To date it's provided over 7000 brews of different sizes without any failure of the machine. Rarely, there has been a pressure problem which is often due to someone brewing a cup of coffee with a very small grain size (eg espresso). A simple cleaning and flush usually mitigates the problem.
Commercial Keurig (plumbed) is ready to go right out of the box however buys should know they will need the filter assembly that attaches to the back which is not included. Super quiet and a great deal for the money.
Ordered this coffee maker for a small office, delivered on time and installation was set up easy by Keurig professional who explained everything. Tech was very helpful and knowledgable.
Purchased this unit 45 days ago and have had nothing but problems with. Every other cup does not work and we get error code 5! Also been getting the run around on getting a replacement when it has a 15 month warranty and has not worked correctly since it came out of the box. Not very pleased at the moment.
No, I would not recommend this to a friend.
Response from commercial.keurig.comBy Keurig Consumer Care, April 8, 2024
Thank you for your review and feedback Steve. We're sorry to hear about your experience with Keurig Customer Service. We pride ourselves on our Customer Service and always try to ensure the customer is satisfied with the outcome. If you are willing to give us another chance to assist you, please contact us at 888-287-2739, extension 5. Our representatives are available Monday-Friday, 8am-5pm EST.