This machine is so easy to use, it's very classy and sleek, and is super quiet when in use. We have it for our office which has at least 10-15 people use it every day and everyone loves it!
Received Keurig system, everything seems to be fine, box intact & good shape. Don’t know how it works as it was purchased for my new home which is not completely built yet
You will know how to turn it on & brew but no additional features. I was able to find a more descriptive manual online but the information is inaccurate on how to upload pics for screensaver backgrounds. After over an hour of fiddling with it, Reddit says during the chip shortage they removed the feature from the board and just greyed out the option. Lame. Basically boils this model down to the bare-bones, base model that plumbs into a water line.
This is the second model we had at our business. It is 16 months old and will not work regularly. We have followed the maintenance instructions, troubleshooted and still no resolution. My expectation was that the machine would last for at least a few years.
No, I would not recommend this to a friend.
Response from commercial.keurig.comBy Keurig Consumer Care, November 19, 2024
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 888-287-2739, extension 5. Our representatives are available Monday-Friday, 8am-5pm EST.