I purchased a item that I thought with my true love coffee maker. It was a Christmas gift to me and my wife so it sat in the box on opened for a few weeks. But then a new model came out and I have seen that I liked it even more so I called and with no pressure The representative exchanged it at no fee to me for the new model. We all like the new model
I would recommend this to a friend!
Response from commercial.keurig.comBy Keurig, Consumer Care, January 25, 2021
Thank you so much for reviewing your coffee maker and for your kind words. Happy Brewing!
We needed to replace our K150P because it stopped working so purchased this machine. Although the design is nice and sleek and is more compact than the K150P, it ended up being a major downgrade from the other machine because it has to heat up every time you use it. If you are used to the K150, you will not be happy since it takes 3 times longer to brew a cup of coffee.
No, I would not recommend this to a friend.
Response from commercial.keurig.comBy Keurig, Consumer Care, January 25, 2021
We appreciate you sharing this feedback, Andrew. If you ever need assistance, please call our Consumer Care team at 866-669-8922. Our representatives are available Monday - Friday, 8 am - 5 pm EST they will be more than happy to help.