Customer Reviews for Keurig - K-2550 Single Serve Commercial Coffeemaker - Black
Customer Rating
1
Great Coffee Maker until it springs a leak!
on April 18, 2022
Posted by: Herzog Racing
I'm on my 2nd K-2500 Plumbed Commercial Unit and I've been quite happy with both. That is until they spring a leak and leave a giant puddle of water on your counter and floor. The only way to avoid the constant mess is to shut off the supply line after making a cup of coffee. Apparently, I'm not the only K-2500 owner with this issue either... The K-2500 is a great idea with poor execution...
No, I would not recommend this to a friend.
Response from commercial.keurig.comBy Keurig, Consumer Care, April 26, 2022
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-669-8922 and our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
This machine was purchased for our office which employees just over 200 people in the human services field. A hot, delicious cup of coffee can really be a pick me up to get you through the day and this commercial grade Keurig has brightened a lot of people's days!
I would recommend this to a friend!
Response from commercial.keurig.comBy Keurig, Consumer Care, April 18, 2022
Hi Amanda, thank you for taking the time to leave this wonderful review! We're honored to be a part of everyone's work day! Happy brewing!
Bought this machine to replace my K155 direct plumb coffee maker. This was easy to hook up and takes up much less space than the k155 while still delivering the same quality… love my new keurig
My new K-2500 exceeded most of my requirements for a new coffee maker. The new screen, default cup size, and machine size are great. The only requirement that it didn’t meet was the lack of a clock with auto-on-off functions, which I resolved with a smart switch from BN-Link.