I have had multiple Keurig's in the past and absolutely loved them; however, I rec'd a K-Mini Single Serve Coffee Maker as a Christmas gift and it does not work properly. Sometimes you get 2 oz of coffee and sometimes you get 4 oz of coffee and if you are lucky you get 6 oz. The water does not heat over luke warm. I absolutely would return if I had a gift receipt.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 27, 2023
We're sorry to hear that your K-Mini coffee maker is not working properly. Have you tried reaching out to our Consumer Care team? The number is 866-901-2739, and we are here to help!
Purchased in November (2022) A gray Mini and a black mini...Gray stopped working in three weeks. Was put thru a thorough investigation and finally you issued a return. Took three weeks to get the replacement. Then the SAME EXACT thing happened to the Black one. This time you had UPS pick it up and again it took forever to finally get the replacement...I now have BOTH still in their boxes (never opened) and purchased another brand for the PODS and it is STILL working perfectly. Very disappointed in Keurig and their quality or should I say "NON Quality"
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 27, 2023
Thank you for your review and feedback. We're sorry to hear that you are disappointed with your K-Mini coffee makers, and your experience with Keurig Consumer Care. We really wouldn't expect this from our products and we take this feedback seriously. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.
I bought this to replace my last k-mini single pot
on January 26, 2023
Posted by: Sue07
Verified Purchase:Yes
I have had many Keurig coffee pots and have always been happy with them. Not so happy with this one. Seems flimsy and the needle is made of plastic not sure how long this will last. May be my last Keurig.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 26, 2023
Thank you for your feedback Sue. We strive for excellence and would like for your experience to be the best that it can be. Please contact our Consumer Care team at 866-901-2739. Customer's such as yourself help us to improve our products and we would love the opportunity to hear more of your valuable feedback.
It doesn't heat the water to boiling, only to hot. Otherwise ok, slim, fits in small spaces, and lightweight. Also the drain stand where you place your cup, is not attached firmly to the base, so if you turn it upside down or sideways, it falls off. It should have been attached with easy dis-attach to clean.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, January 27, 2023
Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. If you ever need assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739.
I am so upset - I bought this for my daughter for her birthday. I have a duo Keurig which I love. However, this has been nothing but one issue after another. The first time she tried to use it it would not brew with a k-cup in but it did brew just water - After multiple attempts and days it finally brewed the hot cocoa but it was cold! It Sometimes brews Sometimes doesn't - And it is 50/50 if you get hot or cold. So disappointed. Since I bought it via the website it is a whole other nightmare to return or exchange
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 24, 2023
We're sorry to hear that you are experiencing some inconsistencies with your K-Duo coffee maker. We will be happy to look into this further for you. Please reach out to our Consumer Care team at 866-901-2739.