I am on my 3rd one in less than 2 years. The first one we used water out of the tap. Then just stopped working. After pulling the water from the reservoir it would just turn off. I tried cleaning it with the Keurig cleaning products and no luck. In the garbage it went. Bought another one. Used only bottled or Britta filtered water. Eventually same problem. Only this one leaked everywhere. In the garbage it went. So I tried now a third one. This will be my last. If this causes the same problems, I will never purchase another Keurig product again. And don't give me the boiler plate response that I've seen on all the other one star reviews. I'd rather you didn't answer at all in that case.i am very disappointed with this product. The only reason I continue to purchase it is because of its compact size. I'll just have to make due with another brand next time.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 20, 2023
Thank you for your review, John. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage any customer who is experiencing an issue with their coffee maker to reach out to our Consumer Care team. If you ever need any assistance with your K-Mini coffee maker, please reach out to our team at 866-901-2739. We are here to help!
I had one of the original Keurig pots and was forever filling it with water. Now I just add one cup at a time. It takes up almost no space on the counter and is easy to rinse and wipe.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 20, 2023
We're glad you're enjoying your K-Mini coffee maker! Thank you for sharing your review and feedback.
Purchased for my elderly parents to replace another K- mini with a broken handle. That one lasted less than a year. This one? Two weeks, before a malfunction seal/gasket led to water leaking everywhere. Do not buy!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 20, 2023
Oh no! We don't like the sound of that. We suggest that you get in touch with our Consumer Care team about this. They can be reached at 866-901-2739 and will be happy to help.
We have had several Keurigs throughout the years. When I moved into my tiny house I needed something small so I purchased the mini. I never know if I’m going to get coffee out of it or not. And when I do it takes forever to brew. This morning I tried three times and never did get a cup of coffee. Every time the unit just shut off.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 17, 2023
We are sorry to learn that your K-Mini coffee maker is not functioning correctly. That’s certainly not the experience we want you to have. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We are here to help!
Used to have a full size Keurig coffee maker but since my husband no longer uses it, I decided to purchase K-mini. Love the look of it but the process of making one cup of coffee takes too long. Taste of coffee is very good though & less parts to clean! Also love not having to purchase filters.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 24, 2023
Thank you for sharing your review. We appreciate your feedback and will be sure to pass along your comments to the appropriate teams. If you ever need any assistance with your K-Mini coffee maker, please reach out to our Consumer Care team at 866-901-2739. We are here to help!
We have a very small RV and so space is at a premium ... and this unit is perfect for the size. The only negative is that it takes time. You need to fill the (individual) water reservoir, insert the pod, push start ... and then wait. The water takes time to heat and then more time to brew. But, you get used to the process!
Response from keurig.comBy Keurig, Consumer Care, April 24, 2023
Thank you for sharing your review and feedback! Happy Brewing!