I bought a new mini one cup Keurig recently. It fits perfectly on the smaller counter at my daughters apartment. It’s nice and slim and so easy to Use. Great for me and my one cup brew in the morning!
I bought this recently to replace my Keurig VUE (remember those?) when I could no longer find VUE pods. I followed the "get stared" instructions to the letter - ran water through, no problem. However, the unit would not function with the K-Cup in place. Noise for a while, then shut off. I tried cleaning the entry needle, which really was not clogged, and the exit needle. That's when I discovered that the exit needle was defective, and probably the cause of the problem. Instead of being hollow, like your site illustration shows, it was solid, perhaps a result of a manufacturing problem. Your support rep was very patient, and helpful as I explained the problem. She even offered to send me a new Mini. Instead I asked for a replacement pod unit, believing that a proper needle would solve the problem. It arrived quickly, and visually you could see the difference. Unfortunately, the unit still has a problem. It will make coffee, but only if I run water through it with no pod in place first. Not acceptable, of course. So, I will be back on the line with support requesting a replacement unit.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 9, 2022
Let's get you some help with your coffee maker. Please call Consumer Care at 866-901-2739 to get started.
I had 2 defective machines. First one stopped working less than 6 months after purchase. The replacement stopped working less than 2 months after receiving it. you're better off with a Coffee Mate maker or something else entirely.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 9, 2022
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.
A friend has this and warned me not to buy it because his stopped working. I have had other Keurigs and liked them, so I went ahead and purchased this. It stopped working in about a year, and I wasn't even using it every day. My other Keurig is still going strong 9 years later (took it to work), but this one did not last.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 9, 2022
That certainly doesn't sound correct. Could you please call us at 866-901-2739? Our Consumer Care team will troubleshoot this for you.