Customer Reviews for Keurig - K-Mini Single Serve K-Cup Pod Coffee Maker (Dusty Rose) - Dust Rose
Customer Rating
1
Broke in less than a year. Support wouldn't help.
on April 5, 2022
Posted by: ExpectedBetter
I bought this coffee maker and about 8 months in it wouldn't turn on. I did all the troubleshooting and it still didn't work. I tried to contact support. The email form wouldn't work and the phone number wouldn't go through. I contacted chat and they said they couldn't do anything. Waste of money.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 13, 2022
We're sorry that your coffee maker is not working properly. Please call our Consumer Care team at 866-901-2739 so we can assist you with this issue.
I ordered Red, but received black. I have to say it does not work very well. I have "do a dance" to get it started. I still think that I might send it back.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 13, 2022
If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Kind of confusing to work at first but I’m used to my burger keurig where I select what ounce of coffee I want. Great for my small office space quick and good value.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 8, 2022
Thank you so much for your review and feedback! We're very glad you're enjoying your K-Mini coffee maker.
Truthfully I did not open my new keurig coffee maker yet because I really wanted this small coffee maker but then I saw the elite model and it makes ice coffee so now really would like to get that one but I really have decide if I want the hassle to exchange or just keep this one which I know I will love
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 8, 2022
Thank you for your review and feedback. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help!
I purchased the Mini 3 years ago. I worked fine for 2 years and then the cycle began to stop and I had to re-start several times to complete the brew cycle. Now it has completely stopped. What should I do now? Thanks? Jim
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 8, 2022
We would love a chance to help you with your K-Mini Coffee Maker. Please call Consumer Care at 866-901-2739 to get started.
Machine is very easy to use. After roughly 10 cups of coffee, it is now making an odd noise, like a low tone “squeal or hum” for quite a while after brewing has been completed. Even when machine turns off, odd hums and sounds continue for several minutes. I would still recommend for the simplicity but not sure if this new noise is an indication of a problem. I have barely used it so this is odd. It is so lightweight then when you open and close the lid for the kcup, you have to hold the machine as you can easily see it lift off the counter when opening the coffee section in the brewer. Again for the simplicity and cost, additional the slim lines i could recommend but will still reserve final judgment pending the odd noises. It concerns me that a problem is already brewing in the brewer! Hopefully not.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care , April 20, 2022
Thank you for your detailed review and feedback! We are confident in our quality and stand behind all of our products. If you have any questions or concerns please don't hesitate to reach out to our Consumer Care team at 866-901-2739.