Customer reviews from lenovo.com
Lenovo - ThinkVision MC60 Monitor Webcam
Average customer rating
2.3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
1
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Lenovo - ThinkVision MC60 Monitor Webcam
Posted by: Jesr
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really love the camera and the quality of picture. At first, I had an issue where the computer would not recognize the camera at all. It took me a good 20 minutes to figure out I had to plug it in a weird order to get it to work. I plugged the bottom piece first into the monitor while it isn’t assembled then assembled it from there which did the trick. Als the private and conference toggle I can’t tell a difference. Other than that I love it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Zoink
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a very bad WebCam. Grainy and clunky to attach
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, December 21, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: BWC2023
from San Antonio TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was told by sales rep that any of their webcameras could work with my monitor but that was not the case. This camera seems to be designed for think vision monitors only.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 29, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
2
Great concept, poor execution
on October 7, 2023
Posted by: Rachel13
[This review was collected as part of a promotion.] Poor quality. I like the concept but the video is not good.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, October 9, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com