Customer reviews from eufylife.com
eufy - Robot Vacuum and mop Omni S2 + Accessory Kit + Hard Floor Cleaner,30,000 Pa,Germ Removal,Fragrance Diffuse - Black
Average customer rating
4 out of 5
4
(7 Reviews)
Open Ratings Snapshot
Rating breakdown 7 reviews
5 Stars
5
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
1
83%of customers recommend this product. 
(
5 out of 6
)
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Customer Reviews for eufy - Robot Vacuum and mop Omni S2 + Accessory Kit + Hard Floor Cleaner,30,000 Pa,Germ Removal,Fragrance Diffuse - Black
Customer Rating
2 out of 5
2
Not so great sofware!
on September 29, 2026
Posted by: Anonymous
from San Diego
Gender:Male
Verified Purchase:Yes
I bought this unit since I already had the S1. I have used it for 3 weeks now and have had to update the mapping of my house 3 times now. Had to erase it and remap. The software forgets where it is and overlaps previous version of the map with a new version with a different setpoint. Then the device just wanders arround with no pattern. Not a good product.
No, I would not recommend this to a friend.
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
We LOVE Frank!
on September 28, 2026
Posted by: Steve T
from Phoenix, AZ
Gender:Male
Verified Purchase:Yes
Frank has been fantastic so far. The vacuuming is strong, the roller mop actually cleans instead of just dragging a wet pad around, and the obstacle avoidance has been excellent in a real lived-in house with rugs, furniture, cords, and dog hair. The self-emptying, mop washing, drying, and water management make it feel genuinely automated instead of like another appliance we constantly have to babysit.
I would recommend this to a friend!
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
Worth it.
on August 23, 2026
Posted by: Carroll G.
from Harrisburg, IL.
Gender:Male
Verified Purchase:Yes
Very thorough. Quiet and efficient. I am very pleased with it so far.
I would recommend this to a friend!
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
Actually Cleans
on August 20, 2026
Posted by: Meri
from Thiensville
Gender:Female
Verified Purchase:Yes
I’ve had the vacuum for a month and I can say that it actually cleans the floors. I have a 160 lb English mastiff who makes it her primary job responsibility to shed and bring in dirt from the outdoors. My floors get dirty every single day. It’s maddening. My past Eufy was good but it didn’t clean the floors great and it took forever to do its job. This one is INCREDIBLE. AFTER A CLEANING MY FLOORS ARE SQUEAKY CLEAN. My 15 year old son even comments about how clean the floors are. The robot never gets stuck and it does the job fast. It’s not that quiet but I don’t care. It cleans and it really sucks up the hair. I LOVE LOVE LOVE that I don’t have the empty the stupid thing every day either. Although I have to change the bag more frequently due to all the dog hair and I have to pay for the bags, I’m good with that. It’s expensive. But I have clean floors every day and I don’t have to have a cleaning person coming into my home. I really hate that too. I’m a fan.
I would recommend this to a friend!
Written by a customer while visiting eufylife.com
Customer Rating
1 out of 5
1
Not ready for primetime
on August 17, 2026
Posted by: A-A-RON
from Lake Oswego
Gender:Male
Verified Purchase:Yes
Vacuum does not work as advertised it will not clean under baseboards it does not extend the mop. There is no known fix for the issues at this time so would not recommend to purchase
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
Eufy S2 rocks!
on August 16, 2026
Posted by: Barb78
from Wilmington NC
Gender:Female
Verified Purchase:Yes
Best robot vacuum you can buy! Totally programmable for each day of the week.
I would recommend this to a friend!
Written by a customer while visiting eufylife.com
Customer Rating
5 out of 5
5
Definitely worth the price so far
on June 21, 2026
Posted by: Carl T.
from Floruda
Gender:Male
Verified Purchase:Yes
Working well so far. Three dogs, 2K sq ft home. Mopping every other day. Vacuuming every day. No issues so far.
I would recommend this to a friend!
Written by a customer while visiting eufylife.com