I bought this unit since I already had the S1. I have used it for 3 weeks now and have had to update the mapping of my house 3 times now. Had to erase it and remap. The software forgets where it is and overlaps previous version of the map with a new version with a different setpoint. Then the device just wanders arround with no pattern. Not a good product.
Frank has been fantastic so far. The vacuuming is strong, the roller mop actually cleans instead of just dragging a wet pad around, and the obstacle avoidance has been excellent in a real lived-in house with rugs, furniture, cords, and dog hair. The self-emptying, mop washing, drying, and water management make it feel genuinely automated instead of like another appliance we constantly have to babysit.
I’ve had the vacuum for a month and I can say that it actually cleans the floors. I have a 160 lb English mastiff who makes it her primary job responsibility to shed and bring in dirt from the outdoors. My floors get dirty every single day. It’s maddening. My past Eufy was good but it didn’t clean the floors great and it took forever to do its job. This one is INCREDIBLE. AFTER A CLEANING MY FLOORS ARE SQUEAKY CLEAN. My 15 year old son even comments about how clean the floors are. The robot never gets stuck and it does the job fast. It’s not that quiet but I don’t care. It cleans and it really sucks up the hair. I LOVE LOVE LOVE that I don’t have the empty the stupid thing every day either. Although I have to change the bag more frequently due to all the dog hair and I have to pay for the bags, I’m good with that. It’s expensive. But I have clean floors every day and I don’t have to have a cleaning person coming into my home. I really hate that too. I’m a fan.
Vacuum does not work as advertised it will not clean under baseboards it does not extend the mop. There is no known fix for the issues at this time so would not recommend to purchase