Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,215 Reviews)
Rating breakdown 4,215 reviews
5 Stars
2,737
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
1
Love Bose! Just not a fan of this product
on August 1, 2025
Posted by: Miguel
Gender:Male
Length of ownership:1 week
I LOVE all of my Bose products, and have 6 sets of speakers, and 4 sets of earbuds and headphones. However, the Ultra Open Ear Buds are very different and not my thing at all. Poor sound, low sound settings, and hard to communicate properly. I will be reaching out to Bose with the hopes of exchanging for another quality Bose product.
Response from bose.comBy Customer Support, August 1, 2025
Hi there, thank you so much for being such a loyal Bose customer, we genuinely appreciate your continued support and passion for our products. We’re sorry to hear that the Ultra Open Earbuds didn’t meet your expectations. Please know that your feedback matters to us, and we’re here to help. Feel free to reach out to our customer service, so we can assist you further and explore possible solutions for your earbuds. You can contact us using the link below:
https://support.bose.com/s/get-help-landing-page?language=en_US
Sophie - Bose Customer Support
https://support.bose.com/s/get-help-landing-page?language=en_US
Sophie - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
I highly recommend these.
on July 31, 2025
Posted by: Aj
Gender:Male
I bought these a month ago. They are just outstanding. I like the fact that you don’t have to have something stuck in your ear to hear quality sound. The adjustments are great easy to use.
Written by a customer while visiting bose.com
Customer Rating
5
on July 31, 2025
Posted by: Vito
Gender:Male
Length of ownership:1 month
Love the quality fit and finish but most important the sound
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on July 31, 2025
Posted by: Duh21
Love my earbuds. Lost one down the sink when I wasn’t paying attention. I only have one now. Still a great product.
Written by a customer while visiting bose.com
Customer Rating
5
comfort!
on July 30, 2025
Posted by: Doug
These are GREAT! There is absolutely a slight learning curve, but once you get the hang of them, they're fabulous!:) I now own several pair. (I'm spoiled rotten!) Regular ear buds have NEVER stayed in my ears.:(
Written by a customer while visiting bose.com
Customer Rating
4
My lost ear buds
on July 30, 2025
Posted by: Gina 1
Gender:Female
Length of ownership:1 month
They were okay,I wish they were just a little longer and clasped better on the ear. I also feel that with a lost stolen issue the whole thing (case and ear buds) should be replaced.
Written by a customer while visiting bose.com
Customer Rating
5
Love the Color!
on July 30, 2025
Posted by: Cricket65
Gender:Female
Length of ownership:1 month
Love these and love the color! The only down side (or maybe I just haven't figured out how to do this yet) is that I have to go to the Bose app in order to connect to my phone.
Written by a customer while visiting bose.com
Customer Rating
4
good sound quality, great for running!
on July 29, 2025
Posted by: rio19
Gender:Male
Length of ownership:1 month
surprisingly good with the sound quality, it does take some adjusting to get used to wearing these.
Written by a customer while visiting bose.com