Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,215 Reviews)
Rating breakdown 4,215 reviews
5 Stars
2,737
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
2
Hate them
on August 5, 2025
Posted by: Monica
Don’t Buy can’t use for phone calls caller can’t hear you
Response from bose.comBy Kurt, Customer Support, August 6, 2025
Hi Monica, thank you for bringing this to our attention, and we’re sorry to hear about your experience. Rest assured, this is not the standard of service we strive to provide. To assist you further, please contact us through http://bose.life/globalsupport. We’re confident that, together, we can resolve this and make things right.
Kurt - Customer Support
Kurt - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Lightweight
on August 5, 2025
Posted by: JerzyP
Gender:Male
Length of ownership:1 month
So lightweight you barely know you’re wearing them. Nice to have earphones that don’t need to be inserted into the ear canal. Sound is great.
Written by a customer while visiting bose.com
Customer Rating
2
Okay features
on August 5, 2025
Posted by: George
I bought this product and it’s great for listening to music and long battery life but when you make phone calls they cut in and out and people on the other line can’t hear you that well
Response from bose.comBy Customer Support, August 5, 2025
Hi, thanks for your feedback it really matters to us. I’m really glad to hear you’re enjoying the music and battery life of your earbuds. Regarding the issue with your Ultra Open Earbuds, here’s a link that may help resolve it: https://support.bose.com/s/article/ult-headphoneopn-intermittent-audio-from-product---ka08c000001buk3aaa?language=en_US
Gem - Customer Support
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Bose
on August 5, 2025
Posted by: Bose openear
Gender:Male
Length of ownership:1 month
I absolutely love these Head phones I have all the buds made by Bose and these by far are my favorite!!
The comfort, the ease of connection the sound quality
The comfort, the ease of connection the sound quality
Written by a customer while visiting bose.com
Customer Rating
3
Disappointed
on August 5, 2025
Posted by: Mykey
No noise cancellation. Sound is not loud as it should be for in ear. I had a pair before that did all of that and change on my wireless pad. Was hoping these would be an improvement but I really wish I found and replaced the ones I lost
Response from bose.comBy Customer Support, August 5, 2025
Just a heads-up the Ultra Open Earbuds don’t include noise-cancelling. They’re designed to keep you aware of your surroundings while still delivering great sound.
Gem - Customer Support
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
great futures
on August 5, 2025
Posted by: geno
Gender:Male
Length of ownership:1 month
had them a month nice comfort great music sounds great!
Written by a customer while visiting bose.com
Customer Rating
5
Best ear buds ever!
on August 3, 2025
Posted by: CZ
Gender:Female
Length of ownership:1 month
Wonderful sound! also love love that they stay put!!
Written by a customer while visiting bose.com
Customer Rating
5
Really good of the design
on August 2, 2025
Posted by: Kobbs1
Gender:Male
Length of ownership:1 month
Good sound quality, They stay on your ear real well, I use them while biking and they don't fall off. Only took a day to get used to. These are open headphones so just remember, no sound cancelling and these aren't going to be the greatest for loud environments, but they are great for their normal use
Written by a customer while visiting bose.com