Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,215 Reviews)
Rating breakdown 4,215 reviews
5 Stars
2,737
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Loved them!
on August 28, 2025
Posted by: Pkight
Gender:Female
Length of ownership:1 month
Bought as a gift for my granddaughter’s birthday. She loves them. Nothing has to go in the ear canal, they just kind of lock on your earlobe. Very secure, and with beautiful Bose sound. She let me try them for music, they sounded great even thought I usually wear a hearing aid. Wondering if I could use them instead of my hearing aid. Hate having the bulb of the hearing aid in my ear canal.
Written by a customer while visiting bose.com
Customer Rating
5
Great head buds
on August 28, 2025
Posted by: Garcied
Gender:Male
Length of ownership:1 week
Very happy. The sound quality is great and I can keep aware of my surroundings while listening to high quality music
Written by a customer while visiting bose.com
Customer Rating
5
No too heavy
on August 28, 2025
Posted by: Miio bose
Gender:Female
Length of ownership:1 month
Nice sound and holds in place... I love the color.
Written by a customer while visiting bose.com
Customer Rating
5
Great!
on August 28, 2025
Posted by: bnieva
Gender:Male
Length of ownership:1 month
Sound quality is amazing. However, I’m a sweaty exerciser so I do find myself having to constantly readjust them due to slippage. If I’m wearing them for every day use I barely notice they’re there!
Written by a customer while visiting bose.com
Customer Rating
1
Not good
on August 28, 2025
Posted by: Disappointing
Gender:Male
Length of ownership:1 week
How do I send these back to you they are a failure
Response from bose.comBy Customer Support, August 28, 2025
Hey there! We're sorry to hear that the Bose Ultra Open Earbuds didn’t meet your expectations. If you're still within the 90-day risk-free trial period, you're absolutely eligible to initiate a return. Just reach out to our customer service via this link: https://bose.life/4n5HOD9, and we’ll be happy to assist you with the process.
Sophie - Customer Support
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
2 issues I found but still like them and keeping
on August 22, 2025
Posted by: Bose
Gender:Female
Length of ownership:1 month
I love them for walking because I can hear the sounds of the cats. I also have Bose over the ear head phones that I use to cancel all the noise and boy does it. Getting back to this type the sound could be louder but doesn’t work well with phone calls at all! And that sucks cause I would like to talk on the phone while walking! It is comfortable to wear.
Response from bose.comBy Customer Support, August 22, 2025
Thanks for sharing your experience! It sounds like you really enjoy the comfort and ambient awareness of your current headphones while walking especially being able to hear things like cats around you. That’s a great use case!
It’s also clear that your Bose over-ear headphones do an excellent job with noise cancellation, which is perfect for blocking out distractions. However, it’s unfortunate that your current pair doesn’t handle phone calls well, especially since you’d like to talk while walking. That can definitely be frustrating.
If you're open to it, I can help you look into other Bose models or wireless earbuds that offer better call quality while still being comfortable and safe for walking. Feel free to message us: https://bose.life/contactus
Kelly - Customer Support
It’s also clear that your Bose over-ear headphones do an excellent job with noise cancellation, which is perfect for blocking out distractions. However, it’s unfortunate that your current pair doesn’t handle phone calls well, especially since you’d like to talk while walking. That can definitely be frustrating.
If you're open to it, I can help you look into other Bose models or wireless earbuds that offer better call quality while still being comfortable and safe for walking. Feel free to message us: https://bose.life/contactus
Kelly - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Ear buds for a runner
on August 22, 2025
Posted by: Mike
Gender:Male
Length of ownership:1 month
This is another great Bose product. I was initially concerned that the design would not hold the buds in place while I run but that’s not the case. They are very secure once they are on and again, the sound quality is excellent.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome!
on August 22, 2025
Posted by: Mannythegolfer
These are excellent! I bought them because the pods kept falling out of my ears. And they deliver in many ways! So comfortable, the way they gently atttach to your ears, the sound quality and the fact you can hear what’s going on around you. You need to buy these now. Another great Bose product!
Written by a customer while visiting bose.com