Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,215 Reviews)
Rating breakdown 4,215 reviews
5 Stars
2,737
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Amazing comfort
on September 13, 2025
Posted by: Mbanda6
Gender:Male
Length of ownership:1 month
Comfortable easy to listen to music and and conversation
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on September 13, 2025
Posted by: K1L0
Gender:Female
Length of ownership:1 month
Most comfortable I've ever worn. I forget at times that I am still wearing them
Written by a customer while visiting bose.com
Customer Rating
1
So disappointed!!! In these open ear buds
on September 12, 2025
Posted by: Ritaboo
Gender:Female
Length of ownership:6 months
I have had the worst experience with these headphones the connection sucks, this is my 4th pair and still having issues with people hearing me, they either breaking up during conversations or I sound muffled like I'm far away talking making it difficult for them to understand me. I love the style but the connection is horrible for phone calls
I will not be looking to invest in another pair of bose
I will not be looking to invest in another pair of bose
Response from bose.comBy Bose, Customer Support, September 12, 2025
Hi Ritaboo! We're really glad to hear you love the style of our product thank you for sharing that! We're sorry to hear about the issues you've experienced, and we'd love the chance to make it right. To help out, we've put together a couple of troubleshooting guides that will resolve the concerns:
Intermittent connection: http://bose.life/48bDAp9
Microphone issues: http://bose.life/464Apyl
Rest assured, this guide should definitely help you out.
Gem - Customer Support
Intermittent connection: http://bose.life/48bDAp9
Microphone issues: http://bose.life/464Apyl
Rest assured, this guide should definitely help you out.
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
They not what i was expected
on September 12, 2025
Posted by: Pelucho
Gender:Male
Length of ownership:1 month
I expected them to be heard very well. In fact, they have a good sound, but when it came to making a call, I didn't hear the other person very well. It's hard for me to hear.
Written by a customer while visiting bose.com
Customer Rating
5
on September 12, 2025
Posted by: Walk along buds
Gender:Male
Length of ownership:1 month
The Bose headphones I just returned couldn't compare to the open ear earbuds. Just a little awkward to clasp onto ear.
The immersive sound is phenomenal!
The immersive sound is phenomenal!
Written by a customer while visiting bose.com
Customer Rating
5
Perfect for different needs
on September 11, 2025
Posted by: Bernice
Gender:Female
Length of ownership:3 months
I have a teenager, and while this should be self-explanatory, let me explain. She hasn’t taken off her headphones for more than a few minutes in over four years. I was so frustrated at constantly having to text her whenever she was needed, and the in-ear headphones caused a lot of stubborn earwax build-up that we had to deal with.
So I got her the Bose Open Ear headphones—and just like before, they haven’t come off. But this time, at least she can hear her surroundings. She’s still able to enjoy her music and podcasts, but now she can respond when someone calls her, hear me without shouting, and even stay aware of what’s happening around her.
As a parent, that’s a huge relief. No more isolation, no more ear problems—just a happy teenager who still gets her constant soundtrack, and a parent who doesn’t feel ignored.
Because of this, I got a second pair for myself. I had the previous in ear Bose and it never quite fit right. These solve that issue for me and I am overall extremely satisfied.
Written by a customer while visiting bose.com
Customer Rating
5
The Perfect Earbuds
on September 10, 2025
Posted by: SueGube
Gender:Female
Length of ownership:1 year or longer
I had already purchased the Quiet Comfort earbuds and loved them. Saw the open version and thought I'd try them. They are my new favorite earbuds!! Love your products!!!
Written by a customer while visiting bose.com
Customer Rating
1
Disappointed
on September 9, 2025
Posted by: Arl0002
Gender:Female
Length of ownership:1 week
Constantly disconnect randomly , battery dies fast. For 300 it s bad quality
Response from bose.comBy Bose, Customer Support, September 10, 2025
Hey there, we're sorry to hear about your experience with your Ultra Open Earbuds, that does sound unusual. These earbuds are designed to offer up to 7 hours of playtime (or up to 4 hours with Immersive Audio or Auto Volume), up to 48 hours of standby, and an additional 19.5 hours of battery life with the charging case. We have a quick guide at http://bose.life/42iq6Ek which will immediately resolve your concern regarding the battery issues. Please check it out and you should be back up and running again.
Daisy - Customer Support
Daisy - Customer Support
Written by a customer while visiting bose.com