I bought these a month or two ago. They are very comfortable and the sound is great, but the mic is very poor, unusable from those listening's perspective
Response from bose.comBy Bose, Customer Support, September 16, 2025
Thank you for sharing your experience! We’re glad to hear you’re enjoying the comfort and sound quality of your earbuds. Blocked microphones can definitely affect sound quality for the listener on the other end of a call. Please make sure the microphones aren’t obstructed by headwear and that the earbuds are properly positioned in each ear.
No worries, here’s a troubleshooting guide that can help you: http://bose.life/4n8FKuw
They are not good for calls. I thought I'd try them but I should've listened to the reviews.
Response from bose.comBy Bose, Customer Support, September 16, 2025
Hey, thanks for sharing your feedback on the Bose Ultra Open Earbuds. Open Earbuds are designed to keep you aware of your surroundings and do not include noise-cancelling by design.
To help improve call quality and overall performance, we recommend checking out this support article: https://bose.life/4nxLZI4