Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,212 Reviews)
Rating breakdown 4,212 reviews
5 Stars
2,736
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
3
Ok ok
on December 14, 2025
Posted by: RR
Comfort & git is average. More is expected from brands like Bose.
Response from bose.comBy Bose, Customer Support, December 14, 2025
Hi RR, thank you for sharing your feedback. We’re sorry to hear that the comfort and fit didn’t meet your expectations. Your input is valuable to us, as we continuously strive to improve our products and deliver the premium experience Bose is known for. If you’d like, we can help with tips to optimize the fit please check out this guide, https://bose.life/48D4Blh.
Daisy - Customer Support
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
amazing music quality but horrible for phone calls
on December 14, 2025
Posted by: Kp1989
Gender:Female
Length of ownership:1 month
This is the first open ear buds I’ve had and so far, I’m pretty impressed! there’s something about noise cancelling headphones that I don’t love and these open earbuds work better for my lifestyle (WFH 3 days/week). The music quality is incredible and works really well during my strength training sessions (no falling out of my ear). The only con I have for these is the phone quality is atrocious. it’s so bad that my husband had to return his pair since he needs dependable headphones for his job (he was so bummed because he loved everything else!) The sound quality of the phone call if you are using these is honestly just so bad. My main use for these are not for making phone calls but if that’s what you’re buying these for, I would not recommend. Bose, please work on your phone call quality! your headphones would have no competition if you just fixed that :)
Written by a customer while visiting bose.com
Customer Rating
5
Love all the color options as well. Bose had a nic
on December 14, 2025
Posted by: SyndyWindy
Gender:Female
Length of ownership:1 week
I bought these for myself, my daughter and granddaughter for Christmas. I gave them early to use in our vacation over the holidays. We all love them! Comfy with good sound quality. I always had trouble keeping the AirPods in my ears,
These are so easy to use.
These are so easy to use.
Written by a customer while visiting bose.com
Customer Rating
5
So comfortable!
on December 14, 2025
Posted by: Mzmelly
Gender:Female
Length of ownership:1 month
I get pain in my ears with regular ear buds. These are comfortable for long periods without sacrificing sound! Love them!
Written by a customer while visiting bose.com
Customer Rating
5
Best earbuds ever!
on December 14, 2025
Posted by: Pleased1
Gender:Female
Length of ownership:1 month
The best purchase I have made in a while. No more trying different earbud tips. No more buying and trying different add ons to keep earbuds from falling out.
Written by a customer while visiting bose.com
Customer Rating
5
on December 13, 2025
Posted by: Bri26
Gender:Female
Length of ownership:1 month
They are the best earbud to have ever purchased. They are very comfortable that sometimes I forget I have them on. I wear them to the gym, at work, just about anywhere.
Written by a customer while visiting bose.com
Customer Rating
5
on December 12, 2025
Posted by: Foots
Gender:Female
Length of ownership:1 month
Wonderful sound quality and so comfortable to wear.
Written by a customer while visiting bose.com
Customer Rating
5
Game Changer!
on December 12, 2025
Posted by: Denise
Gender:Female
Length of ownership:1 month
Love these!!! I am a runner and have been using another style/brand for a few years and they are fine in the warm months, but I was so frustrated when I needed to pull a warm hat over them. The hat could never fully cover my ears. These are like wearing nothing and now my ears stay covered and warm. Game changer!! And the sound is amazing!!!!
Written by a customer while visiting bose.com