Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,212 Reviews)
Rating breakdown 4,212 reviews
5 Stars
2,736
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
3
Great Design, Good for the Outdoors
on December 18, 2025
Posted by: Charmander
Gender:Female
Length of ownership:1 year or longer
I have purchased about 7 of the Ultra Open Earbuds. I am a fan. As a runner and hiker, I like the "open" concept for safety reasons. I have never liked things sticking out of my ears, like the AirPods. The design is a plus, plus. The earbuds have never fallen out while I am running, riding my bike or working out. I do wish 2 things: 1-that you do not have to use both ear buds at the same time. If you use only 1, you cannot close the case; 2 - the sound is better if you can somehow "tighten" the fit.
Response from bose.comBy Bose, Customer Support, December 20, 2025
Hello, Charmander! Thank you so much for sharing your experience with the Bose Ultra Open Earbuds. We truly appreciate your continued support and the thoughtful feedback. It’s great to hear that the design works well for your runs, hikes, and workouts, and that the secure fit gives you confidence during your outdoor activities. We also appreciate you highlighting the two areas where the experience could be improved. Insights like yours help us better understand what matters most to our customers. If you ever need assistance or have more feedback to share, we’re here to help.
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable headphones!
on December 18, 2025
Posted by: VDub
Gender:Male
Length of ownership:1 month
These are very different from all the other Bose product I own. They were designed with comfort, quality and concern for surrounding sound.
Written by a customer while visiting bose.com
Customer Rating
5
Wonderful
on December 18, 2025
Posted by: stan
Gender:Male
Length of ownership:6 months
I am thoroughly impressed with these earbuds and have purchased my second pair to keep at a separate location for convenient use when my primary pair is unavailable. I have also gifted a pair to my wife for Christmas. One of the standout features is the excellent transparency mode, which allows me to enjoy music while remaining fully aware of my surroundings. Highly recommended.
Written by a customer while visiting bose.com
Customer Rating
4
Great earbuds!
on December 16, 2025
Posted by: Mehreen
Gender:Female
Length of ownership:1 month
I love the style of these earbuds! The sound is nice and very clear. I notice if you wear it all day your earlobe can get a little sore since it gets wrapped around. I wish when you pick up your calls that the calls would be louder and clear. That's the only downside I would say. Other than that, they are beautiful and love the sound quality and don't have to worry that I'll lose it like my Apple AirPods!
Written by a customer while visiting bose.com
Customer Rating
5
The earbuds I’ve been waiting for.
on December 16, 2025
Posted by: Ds1957
Gender:Female
Length of ownership:1 month
These are the earbuds I’ve been waiting for! I hate ill-fitting earbuds and have plenty in a drawer somewhere. Sound is excellent and I don’t have to worry able them falling out of my ear. I enjoy them so much that I bought a pair as a gift and another for my travel bag.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect buds
on December 15, 2025
Posted by: Arnie
Gender:Male
Length of ownership:1 month
I absolutely love my new ear buds! They are easy to put in and the sound is perfect an they are so comfortable you can wear them all day with out falling out.
Written by a customer while visiting bose.com
Customer Rating
5
Good for factories
on December 15, 2025
Posted by: Zay
Gender:Male
Length of ownership:1 month
Bought these for my factory job. They fit well over my ear protection and I'm still able to hear what's going on around me while also getting a rich sound.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent product great features
on December 14, 2025
Posted by: Sai
Gender:Male
Length of ownership:1 month
Bought these a few weeks ago. Just what I needed - Bluetooth earbuds that don't go into my ear canal. Excellent sound and yet I can hear what's happening around me (if I choose to pay attention to it).
Written by a customer while visiting bose.com