Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Excellent Sound Experience
on January 22, 2026
Posted by: Willi
Gender:Male
Length of ownership:3 months
I bought my ear buds for Christmas and have enjoyed the exceptional listening experience. Ear Bubs performed beyond advertised.
Written by a customer while visiting bose.com
Customer Rating
5
My favorite open earbuds!
on January 21, 2026
Posted by: LA4life
Gender:Female
Length of ownership:1 year or longer
I LOVE LOVE LOVE these open earbuds! I purchased the light blue in early 2025. At first I had to adjust to hearing my music and having the ability to hold a discussion at the same time. But once I realized how often I was wearing them and carrying them with me everywhere. I decided to purchase one for my pocketbook, bedside, and livingroom. So yes, I have 3 open earbuds, quiet comfort earbuds, and the quiet comfort headphones. I guess you would say I'm a little overboard. Bose products are my #1 go to for speakers and headphones. The sandstone color is beautiful just like violet.
Written by a customer while visiting bose.com
Customer Rating
5
on January 21, 2026
Posted by: Bose
Gender:Female
Length of ownership:1 month
These are the absolute best so comfortable on the ear will buy again love the color
Written by a customer while visiting bose.com
Customer Rating
5
So comfortable and great sound
on January 21, 2026
Posted by: Mindy on ACK
Gender:Female
Length of ownership:1 year or longer
This is my second pair. I bought them so I can leave my white ones at work. I've been using them for almost 2 years and I have no regrets. They are so comfortable that I forget that I have them on. The sound is so full that in the right room, it sounds like there is a great speaker playing for endow to hear. The battery life is very good too.
Written by a customer while visiting bose.com
Customer Rating
5
Exceedingly happy!!
on January 21, 2026
Posted by: Gmike
Gender:Male
Length of ownership:3 months
These contain all the quality and depth of sound I:be come to expect from Bose. I've tried multiple earbuds (wired and wireless and I continually had problems with keeping them in place if I as much as took a deep breath. These ultra earbuds stay in place with any activity I have taken on in the 2 months I've had them. I have had a couple of occasions where I had turned off the my music on my phone and didn't realize the earbuds were still on until someone asked me what I was listening to. They're so light and intrusive that I still had them on. As always, great job Bose!!
Written by a customer while visiting bose.com
Customer Rating
3
Great Concept & Uncomfortable
on January 20, 2026
Posted by: Kelikina2
Gender:Female
Length of ownership:1 month
Looks nice and great concept but poor fit for my ear. Can't get the right positioning/fit in my ear. Also pinches my outer ear lobe.
Response from bose.comBy Customer Support, January 21, 2026
Hello, thank you for your feedback. We’re glad to know you found the Bose Ultra Open Earbuds to be a great concept. The Bose Ultra Open Earbuds feature an innovative open‑ear design, incredible audio quality, and all‑day comfort. With their cuff‑like fit, they keep your ears open to the world around you while OpenAudio technology delivers rich, private sound.
We’re sorry to hear that the fit did not meet your expectations. We understand how important a proper fit is for achieving the best sound quality, and sometimes this can be influenced by how the earbuds are worn. To help, we recommend reviewing our fit guide through the link below, which provides tips for achieving the most secure and comfortable fit.
https://bose.life/3YPrOv2
We hope this information helps address your concern and allows you to enjoy the full benefits of your Bose Ultra Open Earbuds.
Sophie - Customer Support
We’re sorry to hear that the fit did not meet your expectations. We understand how important a proper fit is for achieving the best sound quality, and sometimes this can be influenced by how the earbuds are worn. To help, we recommend reviewing our fit guide through the link below, which provides tips for achieving the most secure and comfortable fit.
https://bose.life/3YPrOv2
We hope this information helps address your concern and allows you to enjoy the full benefits of your Bose Ultra Open Earbuds.
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
on January 20, 2026
Posted by: Lillex
Gender:Female
Length of ownership:1 month
First I express mailed these to me and they took a week to get here. I bought them because I have always loved the quality sound of bose speakers but these keep disconnecting and whenever someone calls it's crackly sounding. No one can understand me. The microphone is terrible. I spend a lot of time talking on my phone with ear buds because my hands are busy. It's very important to me that they work for that as well. I might actually have to go back and purchase new earbuds. Which makes me sad because the speakers are true bose quality but the rest is dollar store quality.
Response from bose.comBy Customer Support, January 20, 2026
Hi Lillex! We’re truly glad the sound quality still meets the Bose standard you expect. About the Bose Ultra Open Earbuds, we’re very sorry to hear about the delayed delivery, the unexpected disconnections, call quality and the microphone issue. Furthermore, we’d love the chance to help make this right.
To help you resolve these concerns, here are two guides that often improve connectivity and microphone performance:
For connectivity concern: https://bose.life/4sLGZ69
For microphone & call quality concern: https://bose.life/4qvZ9qL
Cedrick - Customer Support
To help you resolve these concerns, here are two guides that often improve connectivity and microphone performance:
For connectivity concern: https://bose.life/4sLGZ69
For microphone & call quality concern: https://bose.life/4qvZ9qL
Cedrick - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Open ear
on January 18, 2026
Posted by: Mony
I love these. Sounds great. Best of all they don't fall off. I also have not lost them.
Written by a customer while visiting bose.com