Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
3
Check the problems
on February 12, 2026
Posted by: Miami 06
Gender:Male
Length of ownership:1 month
The idea of having it set up on your ear I do like, but when it comes to sound, you cannot block the outside sound so while you’re hearing music working out, you hear people around you and also when you’re going to talk on the phone with someone they barely hear you the majority of the time the person that you have on the phone tells you that you sound far away. you guys gotta. fix that
Response from bose.comBy Customer Support, February 12, 2026
Hi Miami, thank you so much for taking the time to share your feedback with us. We’re glad to hear you like the open-ear design, but we’re really sorry to learn about the issues you experienced with outside noise and call clarity.
Our Ultra Open Earbuds are designed to keep you aware of your surroundings, but you definitely shouldn’t feel like your music or calls are being overpowered. And your experience with sounding “far away” on calls is not what we want for any of our customers.
To bring your earbuds to its optimal performance please check this quick guide https://bose.life/4rd7jEN.
Daisy - Customer Support
Our Ultra Open Earbuds are designed to keep you aware of your surroundings, but you definitely shouldn’t feel like your music or calls are being overpowered. And your experience with sounding “far away” on calls is not what we want for any of our customers.
To bring your earbuds to its optimal performance please check this quick guide https://bose.life/4rd7jEN.
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound and Exceptional for Workouts
on February 7, 2026
Posted by: M
Gender:Male
Length of ownership:1 week
This is the second pair of I've purchased as the first ones wore out and were out of warranty and not worth getting fixed. I wore the previous pair almost daily for running; it is extremely humid here and the earbuds faired well.
Written by a customer while visiting bose.com
Customer Rating
5
Best Bose
on February 4, 2026
Posted by: Tracy
Gender:Female
Length of ownership:3 months
Bought them couple months ago.Love them. The R for the right side & the L for left side I wish they would of just wrote the R & the L & not put it in a circle & maybe a little bigger even.It is too hard for me to make them out .
Written by a customer while visiting bose.com
Customer Rating
5
The best of the best!
on February 4, 2026
Posted by: Angela
Gender:Female
Length of ownership:1 month
I absolutely LOVE these earbuds!! Finally I find comfort and ease!! Thank you!!
Written by a customer while visiting bose.com
Customer Rating
5
Best sound on the planet!
on February 4, 2026
Posted by: Zuesboy
Gender:Female
Length of ownership:1 month
I absolutely love this product! Love ANY Bose product I’ve ever purchased!
Written by a customer while visiting bose.com
Customer Rating
4
Great Sound need help sizing
on February 3, 2026
Posted by: los
Gender:Male
Length of ownership:1 month
Fit....man great sound but I can't run with them without them wanting to fall out.
Written by a customer while visiting bose.com
Customer Rating
5
Love Them
on February 3, 2026
Posted by: T
Love the open earbuds they are light weight and no ear fatigue.
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable & Ease of Use
on February 2, 2026
Posted by: SeppGeordi
These earbuds are a huge upgrade from my previous non-Bose pair, and I’m very happy with this product.
Written by a customer while visiting bose.com