Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
3
Dosent fit my ears
on March 19, 2026
Posted by: Bob34
Gender:Male
Length of ownership:3 months
Bad fit for me personally good sound. Long charge. Very good quality
Response from bose.comBy Customer Support, March 22, 2026
Thank you for sharing your feedback on the Bose Ultra Open Earbuds. We truly appreciate you taking the time to let us know about your experience. We’re glad to hear you enjoyed the sound quality, long battery life, and overall build quality, those are features we work hard to deliver. Furthermore, we also understand that fit can vary from person to person, and we acknowledge that comfort is an important part of the overall listening experience. Your feedback is valuable to us.
You can check the link below for troubleshooting tips that will help you adjust the earbuds for a better fit.
https://bose.life/4bFMjjH
Cedrick - Customer Support
You can check the link below for troubleshooting tips that will help you adjust the earbuds for a better fit.
https://bose.life/4bFMjjH
Cedrick - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Game changer
on March 13, 2026
Posted by: Sully188
Gender:Female
Length of ownership:6 months
Within the last year, I have purchased 3 sets of the Bose Ultra open earbuds ( I gifted 2) I wear mine just about every day while walking listening to music with the ability to still hear my surroundings without compromising the audio quality. They cradle comfortably on your ear and never fall out!!
Written by a customer while visiting bose.com
Customer Rating
4
Pleasantly Surprised
on March 11, 2026
Posted by: ssc123
Gender:Male
Length of ownership:1 month
These are actually really cool! I was a little skeptical about how these would play and sound and fit, but I was pleasantly surprised and do really like them. They don’y connect for calls or use of a microphone (obviously), so not great for that, but they are otherwise super neat and sound great. I’m excited to use them for my runs and outdoor exercise
Written by a customer while visiting bose.com
Customer Rating
4
Bose Ultra Open Earbuds
on March 11, 2026
Posted by: ElMuerto
Gender:Male
Length of ownership:1 week
It is nice, but i would like another color, my wife complaint about the style and color, she said looks like an earing.
Written by a customer while visiting bose.com
Customer Rating
1
on March 5, 2026
Posted by: Benjamin_0906
Gender:Male
Length of ownership:1 week
Piece of trash, horible. Now with me, Bose just a word.
Response from bose.comBy Customer Support, March 7, 2026
Hi Benjamin, we’re very sorry to hear about your experience with the Ultra Open Earbuds. That’s certainly not the impression we want you to have of Bose, and we’d appreciate the opportunity to make things right.
When you have a moment, please reach out to us directly at:
https://bose.life/4be2q7K
Daisy - Customer Support
When you have a moment, please reach out to us directly at:
https://bose.life/4be2q7K
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Boss over ear headphones
on March 4, 2026
Posted by: Nancy
Gender:Female
Length of ownership:1 month
I boughtbthis about 2 weeks ago and I sm do pleased. The fact that I can hear my surroundings while I have them on is great, but even though they say they're not noise but they are if you raise the volume, I love that I can us e it both ways. Absolutely a great buy and totally recommend them.
Written by a customer while visiting bose.com
Customer Rating
4
The sound for music
on March 3, 2026
Posted by: Embalmer
Length of ownership:1 month
My second set, I like the way they stay in my ear but I have a samsung ultra 25 and I don't think im getting the full use of the buds.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound
on March 2, 2026
Posted by: Gmack
Gender:Male
Length of ownership:1 month
The sound is great. I recently purchased these and I am still getting adjusted to putting them on my ears. They are different than other earbuds I have had. I love being able to listen to music and still have contact with the noise in my environment
Written by a customer while visiting bose.com