Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Additional voice whispering to your ear
on April 11, 2026
Posted by: Romuh
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I like the idea, it is kind of like having additional source of music whispering to your ear on top of the enviroment. I am aware of whats going on everything around. Buds are grabbing my ear firmly, never falling out. Pretty clever idea.
Written by a customer while visiting bose.com
Customer Rating
3
Needs better bass
on April 11, 2026
Posted by: Vamonos1914
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Bought it less than a month ago and one ear bud won’t charge, had to send it to Bose for a replacement , sound is not best deep rich bass I’m used to,
Response from bose.comBy Customer Support, April 11, 2026
Hi, thank you for sharing your experience with the Bose Ultra Open Earbuds. We understand how important deep, rich bass is for your listening enjoyment, and we want to help you get the best performance from your product.
To enhance the bass response or adjust the treble, please follow the steps outlined in the guide, which provides instructions and tips for improving bass performance. You can also adjust the bass according to your personal preference to achieve the sound profile you enjoy most. You can view the guide here: https://bose.life/4tApXY1
Once you’ve completed these steps, we’re confident you’ll notice improved bass response along with the premium audio quality Bose is known for.
Rein - Customer Support
To enhance the bass response or adjust the treble, please follow the steps outlined in the guide, which provides instructions and tips for improving bass performance. You can also adjust the bass according to your personal preference to achieve the sound profile you enjoy most. You can view the guide here: https://bose.life/4tApXY1
Once you’ve completed these steps, we’re confident you’ll notice improved bass response along with the premium audio quality Bose is known for.
Rein - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and comfort.
on April 11, 2026
Posted by: Strefo
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I've had these for almost a year and LOVE THEM! I wear them when I am out bowling or in places where I need to stay engaged with my environment but also want to listen to music. I also have a pair of the original quiet comfort headphones which are great for blocking out any background sound and allowing me to just tune everything out. I have small air canals so most in ear types don't work for me. Both of my Bose are so comfortable I can wear them for hours.
Written by a customer while visiting bose.com
Customer Rating
5
Greatest technology!!!!!
on April 11, 2026
Posted by: Dan
Length of ownership:1 week
[This review was collected as part of a promotion.] I first hated them. It was so weird for me to pass from earbuds or headphones (all Bose) to those open earbuds. Now I just love them. This is a fantastic technology. I recommend them for sure with no hesitation!
Written by a customer while visiting bose.com
Customer Rating
5
Work out buddy
on April 11, 2026
Posted by: Jhogs253
[This review was collected as part of a promotion.] Bought this for my wife for Christmas last year and she totally love it for work out!
Written by a customer while visiting bose.com
Customer Rating
5
Ultra sound earbuds
on April 10, 2026
Posted by: Beeperman
Gender:Male
Length of ownership:1 month
Alot less cumbersome vs other Bose earbuds I've used.
Written by a customer while visiting bose.com
Customer Rating
5
sound
on April 10, 2026
Posted by: al
Gender:Male
Length of ownership:1 month
these stay in my ears durring exersize unlike my others
Written by a customer while visiting bose.com
Customer Rating
5
Nice comfortable upgrade
on April 10, 2026
Posted by: Tko2926
Gender:Female
Length of ownership:1 month
Nice headphones that don't hurt your ear when wearing them. To make calls it is best to wear both for the listener. Expensive but I am happy with the upgrade
Written by a customer while visiting bose.com