Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,210 Reviews)
Rating breakdown 4,210 reviews
5 Stars
2,735
4 Stars
767
3 Stars
378
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
3
I Am frustrated
on May 12, 2026
Posted by: Barbara
Gender:Female
Length of ownership:1 month
I bought one month ago more or less but I sed back to replaiced because people don’t hear me well
Response from bose.comBy Customer Support, May 12, 2026
Hello, Barbara! Thank you for sharing your experience with the Bose Ultra Open Earbuds. We’re glad you chose our products, though we’re sorry to hear about the issue you encountered with call quality. We appreciate you taking the step to return the products for replacement.
The Bose Ultra Open Earbuds are designed with two microphones in each earbud, and proper positioning can significantly improve call performance. If the microphones are obstructed, by headwear, hair, or incorrect placement, it may affect how clearly your voice is picked up by people on the other end of calls. We recommend ensuring that the earbuds are securely and correctly positioned on each ear, and that the microphone areas are not blocked.
For the awareness of other users, you can also refer to this helpful link for additional guidance and tips: https://bose.life/4d4UsjE
Cedrick - Customer Support
The Bose Ultra Open Earbuds are designed with two microphones in each earbud, and proper positioning can significantly improve call performance. If the microphones are obstructed, by headwear, hair, or incorrect placement, it may affect how clearly your voice is picked up by people on the other end of calls. We recommend ensuring that the earbuds are securely and correctly positioned on each ear, and that the microphone areas are not blocked.
For the awareness of other users, you can also refer to this helpful link for additional guidance and tips: https://bose.life/4d4UsjE
Cedrick - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Thoughts
on May 8, 2026
Posted by: Boseairpod
Gender:Female
Length of ownership:1 week
Week 1 of having the buds and I am getting used to it. I like that I don’t have to plus my ears so far that is a pro, the one improvement would be seamless call pickup on iPhone, it’s also hard to hear on calls.
Written by a customer while visiting bose.com
Customer Rating
5
Wow!
on May 7, 2026
Posted by: Pjb605
Gender:Male
Length of ownership:1 month
Wow! Just wow! Exceptional sound and comfort!!!!!!
Written by a customer while visiting bose.com
Customer Rating
5
Nice solution for out doirs
on May 7, 2026
Posted by: Open ears
Gender:Male
Length of ownership:1 month
I am a general contractor. I wear these when working or at job sites to have music but can still hear the surroundings. The sound is nice and clear. Not the loudest but very good sound. I prefer my in ear buds if I really want to feel the music.
Written by a customer while visiting bose.com
Customer Rating
5
Great
on May 7, 2026
Posted by: Kmp
Gender:Male
Length of ownership:6 months
Great sound, comfortable and they hold a charge for a long time.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound! Great for small ears!
on May 6, 2026
Posted by: TTMT
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I could not find wireless earbuds that fit and stayed in my small ears until I found these Ultra Open Earbuds. They have that amazing Bose sound and I like that I can still hear what's going on around me. They are comfortable and don't fall out, and stay charged a long time so I know they'll always be ready even if I haven't used them in a while. I highly recommend!
Written by a customer while visiting bose.com
Customer Rating
4
best ever
on May 6, 2026
Posted by: Duff
[This review was collected as part of a promotion.] I am very happy with ear buds, The styling is excellent, the comfort perfect, sound in creditable. Only improvement needed the battery only good for about 5 to 6 hours of use
Written by a customer while visiting bose.com
Customer Rating
5
A solution!
on May 6, 2026
Posted by: LilCasa
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Excellent solution to keeping ear buds in my small ears. These grip nicely and not too tight.
Written by a customer while visiting bose.com