Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
Best open-ear earbuds ever!
on April 11, 2026
Posted by: Ray
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] The Bose Ultra Open Earbuds offer a one of a kind open-ear design that keeps you aware of your surroundings while still delivering clear, balanced sound, which still packs good bass for open earbuds. They are very comfortable for long wear and are quite light yet secure on the ears throughout the day. They’re a great choice for anyone who values comfort, awareness, and premium sound quality.
Written by a customer while visiting bose.com
Customer Rating
3
Good and bad
on April 11, 2026
Posted by: Franky
[This review was collected as part of a promotion.] I bought this for a christmas present, but was not in impressed. Although they are great that they dont fall out your ears if the area is to loud you would not be able to enjoy. The earbuds are not loud enough or go in your ear deep enough to hear the music.
Response from bose.comBy Customer Support, April 11, 2026
Hi, thank you for sharing your feedback. We’re glad to know the earbuds fit securely and don’t fall out, and we’d love to help you get the best performance from your Bose Ultra Open Earbuds.
For the low audio concern, volume can sometimes be affected by the environment, especially in crowded or noisy places. The Ultra Open Earbuds feature an innovative open‑ear design that balances comfort with OpenAudio technology, delivering rich, private sound while keeping you aware of your surroundings.
If the audio still feels faint even in quiet environments, I recommend following the steps in our online support guide, which provides detailed troubleshooting tips to help improve performance. You can view the guide here: https://bose.life/3PYxz8t
By following these steps, we’re confident you’ll enjoy an enhanced listening experience with the premium audio quality Bose products are designed to deliver.
Rein - Customer Support
For the low audio concern, volume can sometimes be affected by the environment, especially in crowded or noisy places. The Ultra Open Earbuds feature an innovative open‑ear design that balances comfort with OpenAudio technology, delivering rich, private sound while keeping you aware of your surroundings.
If the audio still feels faint even in quiet environments, I recommend following the steps in our online support guide, which provides detailed troubleshooting tips to help improve performance. You can view the guide here: https://bose.life/3PYxz8t
By following these steps, we’re confident you’ll enjoy an enhanced listening experience with the premium audio quality Bose products are designed to deliver.
Rein - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Disappointed in Bose open earbud dependability
on April 11, 2026
Posted by: Mo
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have bought several pairs of these, and they all fail miserably to work consistently with my iPhone and Apple Watch on a consistent pace basis. I expect to be able to go to work out and put them into my ear and listen to music while I work out without having to take a half hour each time to repair them with my watch. I also found that one year would consistently lose charge and so I only was able to get one bud working most of the time.I worked endlessly with tech-support to no avail and after months of frustration, I bought a pair of AirPods Pro 3 and I’ve given all of my Bose earbuds to Goodwill. I found that I cannot use the on a regular basis without issues and a lot of handholding and found many times even with that they did not work properly. I would not recommend this product to anyone.
Response from bose.comBy Customer Support, April 11, 2026
Hi there, thanks for sharing your feedback with the Bose Ultra Open Earbuds. They are excellent for exercise, thanks to their confident stability on your ear, powerful sound, and open design. Bose’s unique OpenAudio technology allows air to keep your ears cool and dry while you enjoy both your music and sounds from your environment, such as city sounds, nature, input from a coach or workout partner. We’re sorry to hear that you experienced connection issues, and we truly appreciate you bringing this to our attention.
If you decide to explore Bose products again in the future, we’d be happy to assist you. Please don’t hesitate to reach out to our support team here: https://bose.life/3Q5FeBM
Klariss – Customer Support
If you decide to explore Bose products again in the future, we’d be happy to assist you. Please don’t hesitate to reach out to our support team here: https://bose.life/3Q5FeBM
Klariss – Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
You Won’t Be Disappointed
on April 11, 2026
Posted by: TriniT
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Great sound! Love the choice of changing modes and the fast charging. Proud owner of five Bose devices after owning what is assumed to be the better brand. By far the best choice is Bose.
Written by a customer while visiting bose.com
Customer Rating
5
Incredible sound quality with all day comfort
on April 11, 2026
Posted by: Friday
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] This was the first open ear earbud I purchased. I own many different earbuds and sound quality and comfort are 2 very important factors. This was a game changer! I was not expecting the sound quality. I was really not prepared for the detail especially the bass. Also, the comfort was fantastic. I could wear them all day and almost forget they were there.
Written by a customer while visiting bose.com
Customer Rating
5
One of one
on April 11, 2026
Posted by: BC
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I have smaller ears so ear buds have a tendency to not fit to begin with or, if they do, slide out with minimal movement on my part. This is the first pair I've had in a long time where once it's on, it's on. No worrying it's doing to fall out. Just amazing sound and that's especially since it doesn't actually go into my auditory canal.
Written by a customer while visiting bose.com
Customer Rating
5
Love my bose
on April 11, 2026
Posted by: Big Cee
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] Love my nose. They are convenient and comfortable. Easy to use the controls, and I absolutely love the colors. I purchase bose products many times and I love the sound quality. Nothing and no other products better.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing tech
on April 11, 2026
Posted by: itseddiebell
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] They worked really well up until I threw them in the washing machine. Interestingly enough they still worked for a period and I bet if I had let them dry before using them they would have continued to work. I bought another pair and have been happy with them as well. It pairs quickly and knows which device to pair to if it is connected to multiple devices which is really clever and the sound is amazing. Clean and tight so it doesn’t sound overly loud even though they are loud.
Written by a customer while visiting bose.com