Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
Stay on my ear
on April 11, 2026
Posted by: Mflo22
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] Love them, my only complaint and it's minir is when the case’s battery gets low there is not way to know, only that they have a hard time connecting to your phone. I wish the app told you what battery % the case was at
Written by a customer while visiting bose.com
Customer Rating
4
love the way they look and feel
on April 11, 2026
Posted by: carla
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] love my earbuds. they sometimes don’t charge correctly and i probably should’ve dealt with this as soon as i got them, but i had difficulty with reporting my issue within the app
Written by a customer while visiting bose.com
Customer Rating
5
Best purchase ever!!
on April 11, 2026
Posted by: CandyB
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] These little guys are AWESOME! I was hesitant to get earbuds of any kind as I was afraid they would fall out and be uncomfortable. Not these! They are so comfortable and literally never fall out. I bought them as an alternative to my larger over ear headphones to travel with but I use them almost daily!! I am an audiobook listener and they are perfect!
Written by a customer while visiting bose.com
Customer Rating
5
Recommended!
on April 11, 2026
Posted by: Bev2
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I got these refurbished and they are perfect. Since I always wear the Ultra Quiet Comfort on the quiet setting I didn’t know if these would work for me but they have amazing sound. I definitely recommend them!
Written by a customer while visiting bose.com
Customer Rating
5
Superior sound, anchors to your ears.long charge
on April 11, 2026
Posted by: Tom
[This review was collected as part of a promotion.] They sound great, stay on your head as you move. The charge last for hours
Written by a customer while visiting bose.com
Customer Rating
1
Create sores behind your ears
on April 11, 2026
Posted by: Kristy
[This review was collected as part of a promotion.] they cause sores behind my ears where the battery rests behind your ears
Response from bose.comBy Customer Support, April 11, 2026
Hi Kristy, thank you for bringing this to our attention, we’re here to help. We’d like to learn more about the issue you’re experiencing with your Bose Ultra Open Earbuds. Please don't hesitate to contact our customer support team, so we can assist you further: https://bose.life/48FSWlb, we’d love to help ensure everything goes smoothly for you.
Klariss – Customer Support
Klariss – Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Absolutely the best
on April 11, 2026
Posted by: JosephL
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have had the open ear buds for more than a year. They are by far the best earbuds I have ever owned. The levels are the best on the market. Deep bass and clarity makes music more enjoyable. The different listening modes are an awesome change to normal stereo. They blow all others away. I will never go back to the other brands.
Written by a customer while visiting bose.com
Customer Rating
3
Ugh
on April 11, 2026
Posted by: PapaHart42
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I love them when they work but they dont seem to want to charge
Response from bose.comBy Customer Support, April 11, 2026
Hey there, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We’re glad to hear that you enjoy them, and we’re sorry to learn about the charging issues you’ve experienced. Your input is valuable, and we truly appreciate you taking the time to let us know. To help resolve this, please follow the steps in this guide: https://bose.life/41ohIm7 We hope this helps get your earbuds back to performing at their best. Hope it helps!
Klariss - Customer Support
Klariss - Customer Support
Written by a customer while visiting bose.com