Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,210 Reviews)
Rating breakdown 4,210 reviews
5 Stars
2,735
4 Stars
767
3 Stars
378
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
on March 3, 2024
Posted by: JJS
So far I am very pleased with my open ear buds. The sound quality is good an they not only stay in place they so light you forget you are wearing them
Written by a customer while visiting bose.com
Customer Rating
5
Amazing earbuds!
on March 3, 2024
Posted by: Kap424
Gender:Female
Length of ownership:1 month
These earbuds are fantastic for what they are. They are not noise canceling but you definitely have no problem hearing the full scope of the sound while still being aware of your surroundings. These would be ideal for you if you are out on a walk, at the gym, on a plane, etc. The immersion mode is amazing as it completely keeps the sound directly in front of you, so you definitely get a consistent amazing sound. The design of these are excellent for people who don't or can't wear earbuds inserted in your ear, as they sit outside the canal but still give you amazing sound. They are lightweight, easily slide up and down on the back of your ear so you can adjust the way you hear your sounds. Once placed in your perfect spot, they do not move at all. You will not have to worry about them falling off, they definitely won't! They are so comfortable and lightweight that you might forget you even have them on! The battery lasts a long time and quickly charges when needed. As someone who struggles wearing regular style earbuds, I highly recommend getting these! You won't be disappointed!
Written by a customer while visiting bose.com
Customer Rating
1
Not a good Bose product
on March 2, 2024
Posted by: Daniel
Length of ownership:1 week
The sound quality is not good. , because the speaker is totally outside the ear . I don like it at all im gonna return it
Response from bose.comBy Global Customer Service, March 4, 2024
I'm sorry to hear you're not happy with the Ultra Open Earbuds. The open-ear design can take a little getting used to; however, you should quickly start to enjoy the immersive Bose audio, and you may even forget you're wearing the earbuds. Warm regards, Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love these!
on March 2, 2024
Posted by: Kkj
Gender:Female
Length of ownership:1 month
Love these ! Great for my everyday life and you don’t even feel them. Would have been good if I was prompted for the software update because it is not intuitive in the app nor was it clear that I needed an upgrade for them to work properly.
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on March 2, 2024
Posted by: KirknotKurt
Gender:Male
Length of ownership:1 month
I just received my Bose open ear buds and I love them immensely! They are no hassle, and stay on when I put on a garment over my head and are not pulled off compared to other ear buds.
I highly recommend them to my friends!
I highly recommend them to my friends!
Written by a customer while visiting bose.com
Customer Rating
4
on March 2, 2024
Posted by: Anky
Gender:Female
Length of ownership:1 month
Bose graciously provided me with this product for review, and I'm genuinely pleased they did. Let's start with the outstanding sound quality that fulfills its intended purpose remarkably well. As someone who enjoys extended walks, I appreciate how these earbuds allow me to hear my surroundings, enhancing safety. Turning to battery life, even with daily usage of 4-5 hours, I find myself needing to charge them only once a week.
However, after nearly two months of use, I encountered a minor issue – connecting to multiple devices. Unlike my previous earbuds that seamlessly switched between my phone and MacBook, these take a bit longer to establish a connection with the alternate device. Despite this, I wholeheartedly recommend them. Bose has indeed crafted an exceptional product!
Response from bose.comBy Customer Care, March 5, 2024
Hi Anky.
Thank you for your post. We are glad to hear that you are happy earbuds. This does not support multi-point (being connected simultaneously with two Bluetooth devices). However, you can switch between two previously connected devices without disconnecting and reconnecting each time. The steps are here, https://bose.life/3TqjCzr. If you need further assistance, please get in touch with us here, https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Thank you for your post. We are glad to hear that you are happy earbuds. This does not support multi-point (being connected simultaneously with two Bluetooth devices). However, you can switch between two previously connected devices without disconnecting and reconnecting each time. The steps are here, https://bose.life/3TqjCzr. If you need further assistance, please get in touch with us here, https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
So comfortable
on March 2, 2024
Posted by: sari
Gender:Female
Length of ownership:1 week
First set of earbuds I have ever worn that are actually comfortable! They look and sound great too.
Written by a customer while visiting bose.com
Customer Rating
5
Great for workout. Does not fall from ears
on March 2, 2024
Posted by: MarcosAndrade
Gender:Male
Length of ownership:1 month
Great product for a workout on the go life style. Phone calls gets a little bit distracting with outside noise. Had my sets volume all the way up and couldn’t hear the persons voice.
Overall is awesome!
Overall is awesome!
Written by a customer while visiting bose.com