Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,210 Reviews)
Rating breakdown 4,210 reviews
5 Stars
2,735
4 Stars
767
3 Stars
378
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Best ever
on March 5, 2024
Posted by: WILDBILL
Gender:Male
Length of ownership:1 month
Best earbuds I have personally had to date. Don’t even even know they’re in. In fact I forget they’re in the sound quality is awesome. Just wish they were chargeable without a cord and they need to have a Find My friend feature if lost
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable, even with pierced ears
on March 5, 2024
Posted by: raeonthebay
Gender:Female
Length of ownership:1 month
First of all, I was worried these wouldn’t work for me because I have several piercings all over my ears, but they are still comfortable and secure. Second, the sound is incredible!! I cannot believe no one else can hear my music, lol! I can wear these all day, confident they wont fall out, and without making my ears sore.
Written by a customer while visiting bose.com
Customer Rating
5
Great Product
on March 5, 2024
Posted by: MLiaw
Gender:Female
Length of ownership:1 month
I own Bose QuietComfort Ultra Earbuds and have been using them when commuting or exercising. They are comfortable but after a long while, my ears would feel a bit sore. Don't get me wrong, I still think these Bose QuietComfort Ultra Earbuds are great noise cancellation earbuds.
Then came Bose Ultra Open Earbuds. These open earbuds are very comfortable in my ears. I was worried they would not be secure inside my ear and would fall off when I am running, but surprisingly they fit securely and very comfortably in my ears. The quality of the sound is great as well.
Next upgrade - noise cancellation open earbuds. But I don't mind the current one does not have noise cancellation functionality because I usually turn off the noise cancellation functionality when commuting or walking so I am aware of my surrounding.
Then came Bose Ultra Open Earbuds. These open earbuds are very comfortable in my ears. I was worried they would not be secure inside my ear and would fall off when I am running, but surprisingly they fit securely and very comfortably in my ears. The quality of the sound is great as well.
Next upgrade - noise cancellation open earbuds. But I don't mind the current one does not have noise cancellation functionality because I usually turn off the noise cancellation functionality when commuting or walking so I am aware of my surrounding.
Written by a customer while visiting bose.com
Customer Rating
1
Terrible Item
on March 5, 2024
Posted by: Whampy55
Terrible system very difficult to contour to your ear.
Response from bose.comBy Global Customer Service, March 6, 2024
I'm sorry to hear of your disappointment. While the open-ear design can take a little getting used to, I would recommend ensuring that the Ultra Open Earbuds are being worn correctly, as shown here: https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI. Your local customer support team is also on hand to help, if needed. Warm regards, Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Don’t even know you’re wearing them.
on March 5, 2024
Posted by: Grampsto6
Gender:Male
Length of ownership:1 month
Got mine about a month ago and they are great. I had a pair of the sports ear buds and these are as good if not better.
Written by a customer while visiting bose.com
Customer Rating
5
New Open Earbuds Contender
on March 4, 2024
Posted by: censation
Gender:Male
Length of ownership:1 month
Pros:
Comfortable to wear all day
Battery life appears optimal; quick charge
Excellent audio quality
Uncompromised audio from surroundings
Ease of use to wear
Option/ability to wear 1 earbud
Switching devices is fast and simple
Build quality
Comfortable to wear all day
Battery life appears optimal; quick charge
Excellent audio quality
Uncompromised audio from surroundings
Ease of use to wear
Option/ability to wear 1 earbud
Switching devices is fast and simple
Build quality
Cons:
Occasional bluetooth disconnection on Android
Auto-pause media once 1 earbud removed is absent
Ability to increase/decrease volume using one earbud
Ability to have program multiple shortcuts per earbud
Occasional bluetooth disconnection on Android
Auto-pause media once 1 earbud removed is absent
Ability to increase/decrease volume using one earbud
Ability to have program multiple shortcuts per earbud
The Bose Open Earbuds Ultra came in a compact box that's perfect for it’s size and footprint. Setup was simple using the Bose Music app. Attaching the earbuds to your ears with proper fit takes some getting used to and instructions with pictures/videos definitely helped. Build quality of the earbuds appears premium as time will tell if flexibility remains strong enough to clasp around ears.
I’m using the earbuds with an Android phone and an iPhone. I had some initial issues getting the Bose Music app to connect to the earbuds on Android, but after force-closing the app it connected successfully.
I have been using the earbuds while working from home and mostly around the house while doing chores or relaxing. I've even shared one earbud with my wife, and we listened to a playlist while preparing to host a party. Call quality has been excellent when I've used while running errands.
Aside from an occasional bluetooth disconnection, I can wear the buds all day without ear fatigue. I get around 6 hours out of the buds in immersive mode before the battery fully depletes, but the case charges the buds really fast.
Sound quality has been excellent while still having the ability to hear my surroundings. I own a pair of bone conducting earphones for this benefit, but one of the major compromises is audio quality. Most of the ANC earbuds from known major competitors also have capabilities to let in noise from your surroundings but some prefer not to jam earbuds into your ear canal or wear headphones over your ears. There are pros and cons for both devices, and I think these open earbuds offer an excellent option for those people.
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable and Easy to Use
on March 4, 2024
Posted by: brendanbot5000
Gender:Male
Length of ownership:1 month
These are different ear buds than I have ever had. I like the ability to hear everything very clearly, but also hear external sounds, especially when I am out walking around town.
Written by a customer while visiting bose.com
Customer Rating
4
Open Earbuds, Open to everything
on March 4, 2024
Posted by: Johnny D
Gender:Male
Length of ownership:1 month
I bought this a few weeks ago and I'm so glad I did. They really special.
Written by a customer while visiting bose.com