Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
3
Great sound - terrible charging
on April 11, 2026
Posted by: Criley
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought these for my husband for Christmas. He is super picky about the sound quality and loves them for the sound and how well they stay in his ears when he runs. The three stars is for the charging case. The prongs get stuck down then it won’t charge and he has to fight with it to get the prongs back up to charge them again. He is constantly frustrated by this.
Response from bose.comBy Customer Support, April 11, 2026
Hi there! Thank you for taking the time to share your experience. We’re glad to hear your husband is enjoying the sound quality and secure fit of the Ultra Open Earbuds, especially during runs, where comfort and stability make a big difference.
We’re sorry to hear about your experience with the charging case and the charging pins. That’s certainly not the experience we want for our customers, and we appreciate you bringing this to our attention.
We’d love to help make this right. Please reach out to our Support team at https://bose.life/4mw9zpq, so we can take a closer look and assist with service options if needed.
Daisy - Customer Support
We’re sorry to hear about your experience with the charging case and the charging pins. That’s certainly not the experience we want for our customers, and we appreciate you bringing this to our attention.
We’d love to help make this right. Please reach out to our Support team at https://bose.life/4mw9zpq, so we can take a closer look and assist with service options if needed.
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Ultra Open Earbuds
on April 11, 2026
Posted by: Criniccob
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Absolutely love the Ultra Open earbuds! I actually have had a pair for a year and bought a second pair as a backup. Bout my daughter a pair as well. No ear fatigue and most of the time I forget I’m wearing them! Super comfortable. Great sound quality. Only issue is with my older pair, it started having connectivity issues but I basically rest everything, had my phone forget the connection and reconnected as a new item. No issues since!
Written by a customer while visiting bose.com
Customer Rating
5
My go tos!
on April 11, 2026
Posted by: Michael
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought these well over a year ago and use them daily! I have other open ear buds but these are my go to ones! They sound better than all the rest for any kind of music and were easy to set up! I did lose one the other day and used a third party app to find it, so if I had to give it any kind of negative it doesn’t have a “find” application even though I only need it once since I had them! Because of the price they were not my first choice but they would be today! If your on the fence don’t be, I was pleasantly surprised with them over all!
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on April 11, 2026
Posted by: Open ear
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] These are amazing. I don't feel trapped in them and can hear outside conversations. They deliver great sound. I knocked the case down after a fall. One did not charge and Bose fixed right away! What great service.
Written by a customer while visiting bose.com
Customer Rating
5
Jamming out but still alert
on April 11, 2026
Posted by: Ehskaon
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I’ve had the ultra open ear buds for over a year now and they are awesome for being able to jam out or listen to a book and still be present and alert to your surroundings. Wish I would’ve purchased sooner!
Written by a customer while visiting bose.com
Customer Rating
5
The perfect gift in more ways then one
on April 11, 2026
Posted by: John J
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought over a year ago for my wife who has hearing loss. These were the best choice as these are the only headphones she can actually use regularly. She can now enjoy music of own selection while going to the health club. She has told me, "it's like I hear music in a way I couldn't before"
Written by a customer while visiting bose.com
Customer Rating
5
So Good I Bought Them Twice!
on April 11, 2026
Posted by: AnnieMart
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Loved these so much I ended up buying a second pair in a fun iridescent color, and moved the original white pair into my travel bag. Both are refurbished and perform flawlessly.
The sound quality is exactly what I expect from Bose: rich, full, and immersive, while still allowing me to stay aware of my surroundings on the trail. And the comfort is outstanding. I can wear them for long periods without any issues.
Highly recommend, especially if you can snag a refurbished pair.
Written by a customer while visiting bose.com
Customer Rating
5
Best Earbuds
on April 11, 2026
Posted by: LinaMarie1888
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Not a fan on normal earbuds. These are perfect because they’re just on the edge of your ear; it’sike another accessory. Sound is Bose quality (iykyk). They still allow for you to be fully aware of your surroundings. Love these!
Written by a customer while visiting bose.com