Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
Good purchase!
on April 11, 2026
Posted by: Buds
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Good audio.
Good function controls on the earbuds.
Nice charging case.
Stays in place well.
Comfortable.
Good function controls on the earbuds.
Nice charging case.
Stays in place well.
Comfortable.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and features
on April 11, 2026
Posted by: Msalone
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I've always had a problem with regular earbuds falling out of my ears. These are the perfect solution, along with the most fantastic sound I've ever heard!
Written by a customer while visiting bose.com
Customer Rating
5
Try them you will love them.
on April 11, 2026
Posted by: Hammer
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] There great.
My wife loves them. A great product .
My wife loves them. A great product .
Written by a customer while visiting bose.com
Customer Rating
3
Good for music, terrible for calls
on April 11, 2026
Posted by: GDB
Length of ownership:6 months
[This review was collected as part of a promotion.] I bought these a few months ago as I wanted to try a different style of earbuds. They work fine for listening to music, but as other reviews mention, they do not work well for calls (I always had issues with the person on the other side not being able to hear me). Now I barely use them because I need the call functionality to work. At this price range, it’s disappointing it doesn’t work good for calls. Other than that, it would have been great.
Response from bose.comBy Customer Support, April 11, 2026
Hi, thank you for sharing your feedback. We’re delighted to hear that you’re enjoying the sound quality of the Bose Ultra Open Earbuds. We also understand how important microphone performance is for phone calls, and we’d love to help you get the best experience possible.
Our online support guide includes tips to optimize microphone performance, such as ensuring a proper fit, keeping the microphone openings clear, and making sure your device is up to date. You can find step‑by‑step instructions in the guide here: https://bose.life/4bqSqs7
Once these steps are followed, we’re confident you’ll enjoy smoother call quality along with the premium audio experience Bose is known for.
Rein - Customer Support
Our online support guide includes tips to optimize microphone performance, such as ensuring a proper fit, keeping the microphone openings clear, and making sure your device is up to date. You can find step‑by‑step instructions in the guide here: https://bose.life/4bqSqs7
Once these steps are followed, we’re confident you’ll enjoy smoother call quality along with the premium audio experience Bose is known for.
Rein - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Overall good
on April 11, 2026
Posted by: Ajy
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought this a while ago. I do like the fit and sound., but the do cut out some (a static like sound ). Also phone call quality is not apparently the greatest. People tell me they can not hear me well. Great battery life in use and great case battery life.
Written by a customer while visiting bose.com
Customer Rating
5
Ultra Open Earbuds
on April 11, 2026
Posted by: Ken
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] If you want to hear what is happening around you, but not sacrifice quality sound, these are the answer!! I wear them when I take a walk or take the dog for a walk, so I can still hear traffic, or on an airplane, so I can still hear the flight attendant or pilot, or at home.
Written by a customer while visiting bose.com
Customer Rating
5
Love these
on April 11, 2026
Posted by: Holly
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] As a person who wears hearing aides these are perfect! I can use them with my hearing aides and can still hear what’s going on around me. Battery life is fantastic. I would definitely purchase again.
Written by a customer while visiting bose.com
Customer Rating
5
Unique sound with quality
on April 11, 2026
Posted by: Skisteve22
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I started using this around the new year and I have to say I was amazed by the design and quality of sound. Bose has such a crisp and unique sound to their headphones, speakers, and ear buds. I personally enjoy the sounds and the technology behind the brand.
Written by a customer while visiting bose.com