Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,210 Reviews)
Rating breakdown 4,210 reviews
5 Stars
2,735
4 Stars
767
3 Stars
378
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Can go wrong
on April 10, 2024
Posted by: Work phone
Gender:Male
Length of ownership:1 month
The ear phones are amazing you can barely feel them on and the sound is amazing for what they are love them but the price is crazy for letting the noise in
Written by a customer while visiting bose.com
Customer Rating
4
Great earbuds
on April 9, 2024
Posted by: Carolyn
Gender:Female
Length of ownership:1 month
I received the earbuds in a very nice package. These are very nice looking. Although, these are a little bigger than I initially expected. I put these on and tested to see how well these would stay on the ear. I jumped up and down and even ran around. The ear buds stayed in place. I did some yard work to see if these would slip if I got sweaty. These stayed right in place. The sound could be better as bose is known for that surround sound cinematic feeling. The case is very nice and charges the earbuds very quickly. The bose app is alright. I wish it would display the battery level of the earbuds. Right nownit gives an update only when the battery is low, or when the case is open. The App is unqiue as it can be difficult to navigate. I would like to see more options in the app. For example, battery life, tweeking the sound to have that sound bose is knownnfl for. Other than that these are very nice and I would recommend these to anyone.
Written by a customer while visiting bose.com
Customer Rating
5
Wonderful sound, great fit
on April 9, 2024
Posted by: Groove grips
Gender:Male
Length of ownership:1 month
It’s a great upgrade from my first buds. Great product
Written by a customer while visiting bose.com
Customer Rating
1
Bose Ultra Earbuds review after a month of usage
on April 9, 2024
Posted by: Robin
Gender:Male
Length of ownership:1 month
I have been using Bose products for more than a decade and am a fan of Bose. But the latest Bose Ultra open earbuds are not a great product. Sound of the product is pretty low when you are in a busy environment like gym or running. I will switch back to my Bose Ultra Earbuds
Response from bose.comBy Global Customer Service, April 9, 2024
Hello, it's awesome to hear you have been a fan of Bose products for over 10 years.
The earbuds open Audio technology provides you with rich, private sound. Listen to your music and life — at the same time. You can find guidance here to ensure the best sound from the earbuds https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001bugkAAA&language=en_US
Thanks
Matt - Bose Customer Support
The earbuds open Audio technology provides you with rich, private sound. Listen to your music and life — at the same time. You can find guidance here to ensure the best sound from the earbuds https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001bugkAAA&language=en_US
Thanks
Matt - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love these
on April 9, 2024
Posted by: James2311
These are great. Fit securely and can listen to music while still hearing ambient sounds.
Written by a customer while visiting bose.com
Customer Rating
4
Nice design
on April 9, 2024
Posted by: Daniel
Gender:Male
Length of ownership:1 month
I use themfor outdor walk and with med wind i can not hear almost anything and imposible to make a phone call
Written by a customer while visiting bose.com
Customer Rating
3
on April 8, 2024
Posted by: Kuntry
Gender:Female
Length of ownership:1 month
It's pretty good but noise canceling option but the sound is great
Written by a customer while visiting bose.com
Customer Rating
5
I Can Hear Everything
on April 8, 2024
Posted by: Kolormekandi
Gender:Female
Length of ownership:1 month
These earbuds are my third pair of earbuds from Bose. They are my favorite because they are the most comfortable. It would've been hard to make these noise cancelling, so I am happy to have the open earbuds, which allows me to listen to my phone and my 2 year old when he's calling me verbally. The others are comfortable, but they slide out. I have naturally waxy ears and these hold on very well, where my other ones slide out after a while. The sound is amazing also. I like them, but they might not be for everyone. The charging case is fine. It allows me to not having to plug up my earbuds every day. The battery life is great. I don’t have to plug it up everyday. I plug it up once a week. I’m already familiar with the app since these are my third pair. The customizations are great. You can still block out the works with these. The only dislike I have is that to update them you have to remove the earbuds and once the update is downloaded. You put them back in, which makes them possible to lose or damage.
Written by a customer while visiting bose.com